Role Objective The Global Services Team Manager, your primary objective is to ensure the effective management... to Knowledge base articles Accurately log all Service Desk tickets using the defined ITSM tool Take ownership and responsibility...
-performance and support the team Responsibility The Service Desk Analyst is responsible for: 1. End User Satisfaction... at heart, yet world-class in capability. Role Overview and Objectives The Service Desk Analyst is responsible for ensuring...
and support the team Responsibility The Service Desk Analyst is responsible for: 1. End User Satisfaction · Maintain... in capability. Role Overview and Objectives The Service Desk Analyst is responsible for ensuring all Incidents...
Provide direct assistance to Help Desk Team Lead, Manager, and Director, as required Review escalated Tasks to ensure proper... into account all the roles and responsibilities of the Helpdesk in this situation. Help Desk Analyst II will also handle...
About the Role The Service Analyst is responsible for providing technical support and assistance to end-users... providers, Manager Service Providers, and other Service Providers, to resolve technical issues and implement solutions. Provide...
Alta Resources is Hiring! Service Desk Analyst I The Service Desk Analyst I role is to help ensure proper computer... have overflow call needs. Executes pre-defined services as needed and at the direction of the team lead or department manager...
with Service Desk Team Leader, Account Manager, and Service Delivery Manager to enhance the level of service. Understand the... Role The purpose of the L2 Service Desk Analyst role is to provide higher-level technical support to end users...
with Service Desk Team Leader, Account Manager, and Service Delivery Manager to enhance the level of service. Understand the... Role The purpose of the L2 Service Desk Analyst role is to provide higher-level technical support to end users...
Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk... to troubleshoot appropriate end user issues in line with Wipro's Service Desk objectives Do Ensure timely response of all the tickets...
all Service Desk tickets using the defined ITSM tool Take ownership and responsibility of issues from start through... successful resolution Triage the Support Desk queue by responding, resolving, and escalating issues to/with the appropriate resources, teams...
, Incidents and Security Incidents. Provide contact support of incoming requests to the service desk to ensure courteous, timely...Department : Information Solutions Job Location : Manila, Philippines Reporting to: Regional IS Manager (Africa) Travel...
closely with Service Management Team to maintain excellent service including handing over to US Develop a good understanding... to clients globally 24 You will act as the first point of contact to the clients, handling service requests, incidents, problems...
other teams, ensuring high quality of feedback and service to customers at all times Work closely with Service Management Team... across all products Resource for project work Support the Client Services Manager towards continuous improvement of team process...
to join our Global Deal Desk Team. The position is based in our Manila, Philippines office, and with the ability to work flexibly... Status FULL_TIME Workplace Type Hybrid Description & Requirements We have an exciting opportunity for a Deal Desk Associate...
IT Service Desk Analyst to join our progressing team. You are expected to support our Corporate Users from all Dayforce... Associate Manager. What you’ll get to do Responsible for the day-to-day management of Service Request raised by All Dayforce...
Role : L2 Service Desk Experience : 2 years relevant experience in the field Skills: Basic active directory knowledge... We at Coforge are hiring for L2 Service Desk with the following skillset: Ensure that the AHT of calls taken must be below 4 minutes...
Desk Analyst to join our progressing team. You are expected to support our Corporate Users from all Dayforce Offices in..., we are open to remote work About The Opportunity Our team is looking for a talented, motivated, and high-performing IT Service...
Primary Purpose of Position -Acting as the team’s Officer-in-Charge in the absence of the Senior Analyst and Helpdesk... and mentoring Associate Help Desk Analysts to achieve team and individual performance standards and metrics. -Respond to telephone...
Primary Purpose of Position -Acting as the team’s Officer-in-Charge in the absence of the Senior Analyst and Helpdesk... and mentoring Associate Help Desk Analysts to achieve team and individual performance standards and metrics. -Respond to telephone...
model. The Service Desk Analyst is a member of our global Service Desk team. The Service Desk is the first point... to their critical information assets while keeping Citco ahead of industry trends. Your Role: The Service Desk Analyst is responsible...