Role : L2 Service Desk Experience : 2 years relevant experience in the field Skills: Basic active directory knowledge... We at Coforge are hiring for L2 Service Desk with the following skillset: Ensure that the AHT of calls taken must be below 4 minutes...
Job Description Role: L2 Service Desk Analyst - Voice Support Work Location: Taguig/ Makati Work Schedule: Shifting Schedule ( it can... and assigned to appropriate support groups. Perform hierarchical escalation to Service Desk Management and Incident Management...
Role The purpose of the L2 Service Desk Analyst role is to provide higher-level technical support to end users... by handling incidents and service requests that have been escalated by L1 Service Desk engineers. The role is to ensure daily...
Role The purpose of the L2 Service Desk Analyst role is to provide higher-level technical support to end users... by handling incidents and service requests that have been escalated by L1 Service Desk engineers. The role is to ensure daily...
Requirements 1+ years of Service Desk experience or related Active Directory and/or M365 Support Willing to work night shift... Pay: 13th month salary Overtime pay Performance bonus Yearly bonus Experience: Service Desk: 2 years (Required)...
Requirements 1+ years of Service Desk experience or related Active Directory and/or M365 Admin Access Willing to work night shift... shift Supplemental Pay: 13th month salary Overtime pay Performance bonus Yearly bonus Experience: Service Desk: 2 years (Required)...
Job description: Provide technical support for users of an organization. Service desk Engineer responds to inquiries... and that all information is accurately collated to enable the Service Desk or other teams to easily assess the requirements and respond...
and responsible for working tickets of varying degree of difficulty on our service desk. Recurring Server/Network Maintenance Basic... (Required) MS 0365/ Exchange: 1 year (Required) Desktop troubleshooting: 1 year (Preferred) * Service Desk: 1 year (Required)...
Troubleshooting Qualifications: The candidate MUST have at least 2 years of experience in the Service Desk Industry, O365 Admin... is also responsible for service request management, working directly with the enterprise end users assisting in support and implementation...
12 Months Contract Responsibilities of Service Desk Analyst includes but are not limited to: Be part of Noble IT... Service Desk that provides telephone support answering, logging and prioritizing IT incidents and service requests to ensure...
. Escalate unresolved issues to the appropriate internal teams (e.g., vendors, service providers, SMEs). Assist in maintaining... asset registers and monitor stock levels to ensure service continuity. Develop knowledge base articles and user guides...
is also responsible for service request management, working directly with the enterprise end users assisting in support and implementation...
service in Melbourne. Their team of talented IT professionals can solve your IT nightmares once and for all. #ConnectOS...
business owners have the most reliable and professional IT service in Melbourne. Their team of talented IT professionals can...
faults including repairing equipment and replacing parts where applicable Adhere to the Service Desk Procedures outlined... to detail High level of customer service and ability to comply with Service Management processes Good knowledge of End User...
and hardware faults including repairing equipment and replacing parts where applicable Adhere to the Service Desk Procedures... skills and attention to detail High level of customer service and ability to comply with Service Management processes Good...
-house support and responsible for working tickets of varying degree of difficulty on our service desk. Reports to Service... support on various support tickets to provide installation and support service for multiple customer networks. Primarily in...
-house support and responsible for working tickets of varying degree of difficulty on our service desk. Reports to Service... support on various support tickets to provide installation and support service for multiple customer networks. Primarily in...
-house support and responsible for working tickets of varying degree of difficulty on our service desk. Reports to Service... support on various support tickets to provide installation and support service for multiple customer networks. Primarily in...