Location: Kent Ridge Campus Organization: NUS Information Technology Department : Infrastructure - Service Desk Employee..., SLA and prioritising and allocating service tickets. Provide level 1.5 technical support and advice to users on EUD...
- Minimum 1-year End-User Support Experience, Desktop or Technical Service Desk. o Customer Service Experience in a non-tech... and submit timely updates to customers on the status of outstanding issues within the targeted Service Level 4 Maintain...
, Desktop or Technical Service Desk. o Customer Service Experience in a non-tech call center environment... on the status of outstanding issues within the targeted Service Level 4 Maintain ownership of cases and follow-up...
Working with other teams and other group of stakeholders (e.g. technical team, service desk) to ensure the coordinated...) and system incidents and requests using basic technical and service knowledge. Assisting in assuming initial ownership for the...
, service desk) to ensure the coordinated management of incidents. Seeking opportunities to improve knowledge, skills... by: Perform end user support (SingTel Corporate services) and system incidents and requests using basic technical and service...
Job description: Be the point of contact for servicedesk Provide 1st and 2nd level support to troubleshoot IT issues Provide assistance & support to IT Projects Assist in the daily running of data center and server management Assist ...
solutions based on weekly/monthly trend analysis of client services issues reported to the Broadcom service desk. Utilizing... to imaging guides Deep technical support for Broadcom Service Desk and global client support staff for PC hardware and imaging...
with external support organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms... provision and support. Answer technical queries and meet operational service levels Ensure own work satisfies quality...
organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support.... Answer technical queries and meet operational service levels Ensure own work satisfies quality requirements...
on best security practices and compliance requirements. Good understanding of ITIL processes, including Service Desk, Incident...[What the role is] Cloud Engineer / Cloud Architect [What you will be working on] You will join the team...
on best security practices and compliance requirements. Good understanding of ITIL processes, including Service Desk, Incident...What the role is: Cloud Engineer / Cloud Architect What you will be working on: You will join the team...
with external support organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms... provision and support. Answer technical queries and meet operational service levels Ensure own work satisfies quality...
Senior System Operations (SysOps) Engineer Location - Bangalore Job Description As our Senior System Operations... (SysOps) Engineer you will be given a unique opportunity to support Cloud-based environments and work on high impact projects...
organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support.... Answer technical queries and meet operational service levels Ensure own work satisfies quality requirements...