- Minimum 1-year End-User Support Experience, Desktop or Technical Service Desk. o Customer Service Experience in a non-tech... and submit timely updates to customers on the status of outstanding issues within the targeted Service Level 4 Maintain...
SECTION A: POSITION SUMMARY - Provide 1st Level IT Support, via Phone and Remote-Control tool, to manage users... and submit timely updates to customers on the status of outstanding issues within targeted Service Level 4. Maintain ownership...
offices. We provide services across our service desk, over chat, and face to face and zoom in our core offices. What you'll... to do the most ambitious work of your career, join us. About the team Airwallex IT Operations is the first port of call...
of all incidents and requests reported to the online service desk. Ensure tickets are resolved to the highest quality within agreed... world of today's content experience. Main Responsibilities The primary function of the Deskside IT Support (Mac) role...