Role: Service Desk Analyst Location: Philippines Job Type: Permanent Job Description Please look for candidates with IT... support, Service desk, and background with the required language. Shift : 24* 7, including weekend night shift based on the...
. We are looking for skilled and experienced Service Desk Analyst to play a key role in our IT support team. The successful candidate...The Service Desk team are customer-centric focus, technical experts and great problem-solvers. We have a broad...
What it's about As a Service Desk Analyst, you will act as the point of guidance, direction and escalation for the... customer service and desk-side IT support and via remote channels such as chat, phone, email, or remote access tools. Ensuring...
. As a Service Desk Analyst, you'll be: Serve as the first point of contact for support requests, ensuring timely triage, resolution...'s see if we could be a match! What your days might look like The mission for this role is to enhance the Service Desk's responsiveness...
using maintenance tools and problem solving skills. Establish and adhere to service level response and resolution times... for all systems. Coordinate between employees and 2nd/3rd level IT Support for issues not under the 1st Level scope of the Service...
Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk... to troubleshoot appropriate end user issues in line with Wipro's Service Desk objectives Do Be responsible for primary user...
Make a difference. Be happy. Grow your career. The Patient Portal Service Desk Agent I answers calls, in-baskets... Service Desk Agent I will be responsible for, but not be limited to: Troubleshoot and resolve EHR application and workflow...
individual to join our Global Service Desk team. As a Global Service Desk Analyst, you will play a crucial role in supporting the... of remote work while being part of a vibrant and innovative team. As a global service desk analyst, you will provide end-user...
of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk... Representative; IT Service Desk; IT user support Remote Management & Monitor (RMM) software experience (i.e. Connectwise, Kaseya...
Analyst - Central Control role in MTFC is responsible for producing timely and accurate (1) management performance reports... of professionalism on the reporting outputs and the ways of accessing moving towards self-service reporting. He/She is also a trusted...
About the position As a Technical Support Analyst (Bilingual Mandarin and English), you will be in a high-exposure..., which means you have strong problem-solving and customer service skills. You are also a team player who thrives on working...
About the position As a Technical Support Analyst (Bilingual Mandarin and English), you will be in a high-exposure..., which means you have strong problem-solving and customer service skills. You are also a team player who thrives on working...
as a member of the ITOC team. Qualifications At least 1-3 years experience in an IT Service Desk, Help Desk, Technical Operations..., NOC or other technical support role with a background as either NOC Analyst or IT Help Desk Analyst Demonstrated knowledge...
looking for a Regional IT Analyst for our Manila Office responsible for providing IT service coordination and assistance as part... computer systems and peripherals. Collaborate with 24x7 Service Desk, regional colleagues and specialist teams overseas. Assist...
, request fulfilment and will also require an element of data reconciliation capability. A Service Desk Analyst will perform... calibration sessions with Operations and leadership team and create a platform for addressing service desk concerns. Conduct...
. We’re looking for a Regional IT Analyst for our Manila Office responsible for providing IT service coordination.... Install, configure, and maintain computer systems and peripherals. Collaborate with 24x7 Service Desk, regional colleagues...
We have an exciting dayshift, Manila-based opportunity available for two (2) Technical Support Analyst. Work from home... - paid weekly! HMO enrollment on commencement Additional HMO dependents added each year of service 20 vacation days...
and leadership team and create a platform for addressing service desk concerns. Conduct analysis on QA and CSAT performance through... to ensure FIS remains compliant. Participate in team projects that enhance the quality or efficiency of the Service Desk...
and enterprise outages driving volume to our Level 1 help desk Comply with the terms and conditions of the employment contract... tools (ServiceNow, Service Manager) * IT Helpdesk experience, Desktop/Product Support experience Direct customer service...
and enterprise outages driving volume to our Level 1 help desk Comply with the terms and conditions of the employment contract... tools (ServiceNow, Service Manager) * IT Helpdesk experience, Desktop/Product Support experience Direct customer service...