What it's about As a Service Desk Analyst, you will act as the point of guidance, direction and escalation for the... customer service and desk-side IT support and via remote channels such as chat, phone, email, or remote access tools. Ensuring...
Role: Service Desk Analyst Location: Philippines Job Type: Permanent Job Description Please look for candidates with IT... support, Service desk, and background with the required language. Shift : 24* 7, including weekend night shift based on the...
for all systems. Coordinate between employees and 2nd/3rd level IT Support for issues not under the 1st Level scope of the Service... Certification/Knowledge in IT Service Management Required knowledge/competencies in: Windows 10, MS Office, Web Browsers, TCP/IP...
looking for a Regional IT Analyst for our Manila Office responsible for providing IT service coordination and assistance as part... configuration and fulfilment, remote and on-site support, working in collaboration with specialists globally to deliver service...
' biggest challenges. What will you be doing The Technical Support Analyst role puts you in a high-exposure support position.... Customer Service: Utilizing your knowledge of our software to deliver effective resolutions and answers to customer issues...
About the position As a Technical Support Analyst (Bilingual Mandarin and English), you will be in a high-exposure..., which means you have strong problem-solving and customer service skills. You are also a team player who thrives on working...
About the position As a Technical Support Analyst (Bilingual Mandarin and English), you will be in a high-exposure..., which means you have strong problem-solving and customer service skills. You are also a team player who thrives on working...
Certification is an advantage but is not required—knowledge in IT Service Management. 9. Bachelor's degree holder or Completed... Service Desk Team. 5. Effectively communicate with management, team members, and customer groups. 6. Demonstrated...