-oriented Service Desk Administrator to support their growing operations. Job Responsibilities: Executive & Administrative... with service desk operations as needed Requirements: Proven experience as an Executive Assistant or similar administrative...
, businesses and franchises with a global outlook to meet their goals. They are now seeking a detail-oriented Service Desk... and how-to guides Maintain project administration in Asana Process customer-related documentation Assist with service desk operations...
level of quality and security. IT Service Desk Administrator key Responsibilities: Creates accounts in AD, Office 365..., and all group employees (internal IT, with 17 positions). IT Service Desk Position we are opening is part of Corporate IT Department...
to. Assign tickets to the Service Desk and Client Support teams. Monitor agent ticket boards and follow up with colleagues..., and scripting and automation. Duties & Responsibilities: Manage the help desk call queue to ensure all requests are addressed...
We are looking for a highly skilled Service Desk Engineer to join our IT support team. You will be responsible... up new users and managing backup, security, and passwords. Qualifications: Proven experience as a Service Desk Engineer...
Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk... to troubleshoot appropriate end user issues in line with Wipro's Service Desk objectives Do Ensure timely response of all the tickets...
Role : L2 Service Desk Experience : 2 years relevant experience in the field Skills: Basic active directory knowledge... We at Coforge are hiring for L2 Service Desk with the following skillset: Ensure that the AHT of calls taken must be below 4 minutes...
by demonstrating teamwork, dedication and service excellence. The Tier 2 Service Desk Technician is responsible for handling proactive... delivering the 'Crazy-Good' service with NO excuses-NO exceptions. We deliver what we promise 100% of the time .. PERIOD. We're...
As an IT Service Desk Agent, you will serve as the first point of contact for resolving IT system related issues... service desk level. Provide follow-up feedback to ensure complete resolution. IT Equipment Problem Solving: Coordinate the...
and escalate to second-line support for unresolved issues at the service desk level. Provide follow-up feedback to ensure complete... resolution. 2. IT Equipment Problem Solving: Coordinate the service desk's unified scheduling and transfer the issue to the...
is also responsible for service request management, working directly with the enterprise end users assisting in support and implementation... Administrator You come to work each day in an environment that promotes a community of collaboration and engagement. You work...
We are seeking a highly motivated and detail-oriented JIRA Service Management Administrator to join our team. The... as a JIRA Administrator or in a similar role, preferably with JIRA Service Management. Understanding of IT Service Management...
devices/ network etc which the administrator have to service - Expert Competency Levels Foundation Knowledgeable... Multiple cases of red time Zero customer escalation Client appreciation emails 2. TIS Service Desk...
Job Summary Under the general direction of a School of Social Work administrator and operating within the guidelines... of the University's contract with the Department of Social Services, a Senior Educational Program Administrator provides...
The Network Administrator (NA) ensures the availability and reliability of any equipment/solutions/platforms... Administrator, and Server Administrator, the Network Administrator ensures the integrity and security of its environment to prevent...
. KPI Product adoption status and compliance. IT spend vs Plan. Mean time to repair / recovery (MTTR) Service desk User... - Fail = Restore success rate Availability of Service (SLA's and OLA's between stakeholders) Job Summary Plan, organize...
/ Ticketing CMDB CA Service Desk Manager Network Cisco Job Type: Full-time Benefits: Health insurance Schedule: Shift system... Administrator: 3 years (Preferred)...
as a service desk agent or IT administrator, and understanding of the SaaS or technology industry. In this role... communication skills, both oral and written. Knowledge of help desk software and remote control tools. Good knowledge of Microsoft...
Veeam Backup & Replication Backup Commvault, BMC & Solarwinds Monitoring Ticketing CMDB CA Service Desk Manager Network... Administrator. Knowledge of UNIX and LINUX operating systems, storage environments, file systems, and network protocols. Detailed...
failures. The Systems Administrator is a service desk function reporting directly to the Service Delivery Manager. Ready... for a bright future. Benchmark 365 is on the look out to employ a System Administrator to join our service desktop team in our Cebu...