What it's about As a Service Desk Analyst, you will act as the point of guidance, direction and escalation for the... customer service and desk-side IT support and via remote channels such as chat, phone, email, or remote access tools. Ensuring...
Proficiency in the Spanish Language (Verbal and Written) At least 3-6 years of experience as Service Desk Technical Support (L2... and develops new solution approaches to the IT environment. Other related duties assigned as needed. WHAT YOU BRING...
Responsibilities of Service Desk Analyst includes but are not limited to: Be part of Noble IT Service Desk... that provides telephone support answering, logging and prioritizing IT incidents and service requests to ensure that the service...
Job Description: Join our IT team as a Service Desk Analyst, you’ll be the go-to person for resolving tech issues... experience in IT Service Desk Must be willing to work night shift or shifting Knowledge on WAN and SDWAN...
I. Job Description The Service Desk analyst is the point of contact for reporting IT related incidents and requests... or equivalent Minimum Experience/Training With at least two (2) years experience as a Service Desk Analyst in an internal IT...
Service Desk Analyst positions whose primary role will be to provide prompt and courteous customer support by responding... professionally to requests for IT technical assistance via phone, chat, or self-service ticketing tool. The location of the position...
a remarkable customer experience. Your Responsibilities We are seeking a skilled and customer-focused Service Desk Analyst... to join client's dynamic team. As a Service Desk Analyst, you will play a crucial role in delivering efficient and effective...
Role: Service Desk Analyst Location: Philippines Job Type: Permanent Job Description Please look for candidates with IT... support, Service desk, and background with the required language. Shift : 24* 7, including weekend night shift based on the...
Make a difference. Be happy. Grow your career. The Patient Portal Service Desk Agent I answers calls, in-baskets... Service Desk Agent I will be responsible for, but not be limited to: Troubleshoot and resolve EHR application and workflow...
Make a difference. Be happy. Grow your career. The Patient Portal Service Desk Agent I answers calls, in-baskets... Service Desk Agent I will be responsible for, but not be limited to: Troubleshoot and resolve EHR application and workflow...
for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wiproâs Service Desk... fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures...
for all systems. Coordinate between employees and 2nd/3rd level IT Support for issues not under the 1st Level scope of the Service... Certification/Knowledge in IT Service Management Required knowledge/competencies in: Windows 10, MS Office, Web Browsers, TCP/IP...
Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk... to troubleshoot appropriate end user issues in line with Wipro's Service Desk objectives Do Be responsible for primary user...
transformation with custom app development, infrastructure, data analytics, and IT security solutions. Today, we lead in technology... and rectification of faults arising from IT hardware Installation, configuration, restoration, upgrade and troubleshooting of IT...
looking for a Regional IT Analyst for our Manila Office responsible for providing IT service coordination and assistance as part... computer systems and peripherals. Collaborate with 24x7 Service Desk, regional colleagues and specialist teams overseas. Assist...
Helpdesk Analyst, Frontline Customer Helpdesk As a Helpdesk Analyst at Reuters, you will be the cornerstone... of our customer support system, providing best-in-class service and customer support for our global clientele and distribution...
’s most complex challenges and deliver more impact together. Role description: As a Senior Service Desk Analyst, you are expected... with more than 5 years of relevant working experience in an IT, BPO and Shared Service environment as SME or SPOC role with excellent...
About the position As a Technical Support Analyst (Bilingual Mandarin and English), you will be in a high-exposure..., which means you have strong problem-solving and customer service skills. You are also a team player who thrives on working...
About the position As a Technical Support Analyst (Bilingual Mandarin and English), you will be in a high-exposure..., which means you have strong problem-solving and customer service skills. You are also a team player who thrives on working...
as a member of the ITOC team. Qualifications At least 1-3 years experience in an IT Service Desk, Help Desk, Technical Operations..., NOC or other technical support role with a background as either NOC Analyst or IT Help Desk Analyst Demonstrated knowledge...