, and other computer-related technologies Qualifications At least 18 months of experience in Service Desk Completed at least 1 year in... to relocate before starting work (Required) Experience: IT Service Desk: 1 year (Required) * Call Center/BPO: 1 year (Required)...
, and other computer-related technologies Qualifications At least 18 months of experience in Service Desk Completed at least 1 year in... to relocate before starting work (Required) Experience: IT Service Desk: 1 year (Required) * Call Center/BPO: 1 year (Required)...
Service Desk in a BPO industry Good communication skills Amenable to work in a shifting schedule and full time onsite... and confidence through sustainable, scalable and available service delivery operations Escalates incident as necessary internally...
. At least 1 year of working experience in the IT Service Desk/IT Helpdesk or related field is required for this position..., assign, close tickets logged in the IT Service Desk Query the User for all relevant information concerning the call made...
to Knowledge base articles Accurately log all Service Desk tickets using the defined ITSM tool Take ownership and responsibility... (if applicable) Any degree within the IT field At least 9 years in experience in service desk, help desk, or service management roles...
. At least 1 year of working experience in the IT Service Desk/IT Helpdesk or related field is required for this position... shifting schedules Immediate Joiners are preferred Open, log, prioritize, assign, close tickets logged in the IT Service Desk...
and responsible for working tickets of varying degree of difficulty on our service desk. Recurring Server/Network Maintenance Basic... (Required) MS 0365/ Exchange: 1 year (Required) Desktop troubleshooting: 1 year (Preferred) * Service Desk: 1 year (Required)...
Requirements 1+ years of Service Desk experience or related Active Directory and/or M365 Admin Access Willing to work night shift... shift Supplemental Pay: 13th month salary Overtime pay Performance bonus Yearly bonus Experience: Service Desk: 2 years (Required)...
of working experience in the IT Service Desk/IT Helpdesk or related field is required for this position Preferably 1-4 Yrs... Coordinates with Service desk staff in support of the end user hardware and software issues. Installs and configures software...
. At least 1 year of working experience in the IT Service Desk/IT Helpdesk or related field is required for this position... shifting schedules Immediate Joiners are preferred Open, log, prioritize, assign, close tickets logged in the IT Service Desk...
. Understand various media sources that interface with the Service Desk. Support multiple clients through customer service... qualifications to a tertiary level. 6 months IT Service Desk experience. 6 months previous experience providing Level 3 support...
must have at least 2 years of experience in Service Desk/Help Desk Support Knowledge in troubleshooting on Active Directory, Desktop... or planning to relocate before starting work (Required) Experience: Service Desk: 2 years (Required)...
Requirements 1-2 years experience in Service Desk, IT help desk or related role. Troubleshooting on Desktops, Printer, VPN... Yearly bonus Experience: * Service Desk: 2 years (Required)...
level IT Support for issues not under the 1st Level scope of the Service Desk Team. Effectively communicate to management.... Establish and adhere to service level response and resolution times for all systems. Coordinate between employees and 2nd/3rd...
of working experience in the IT Service Desk/IT Helpdesk or related field is required for this position Preferably 1-4 Yrs... Coordinates with Service desk staff in support of the end user hardware and software issues. Installs and configures software...
Duties & Responsibilities: As an IT Service Desk Specialist, you shall be the primary point of contact for all IT... Science/Information Technology or equivalent. 0 to 1 year of working experience as Service Desk/Helpdesk. Knowledgeable in...
Requirements 1+ years of Service Desk experience or related Active Directory and/or M365 Support Willing to work night shift... Pay: 13th month salary Overtime pay Performance bonus Yearly bonus Experience: Service Desk: 2 years (Required)...
, prioritize, assign, close tickets logged in the IT Service Desk Query the User for all relevant information concerning the call... upon Service Level for First Call Resolution Re-route misdirected Calls. Escalate tickets not resolvable by SD, in...
. At least 1 year of working experience in the IT Service Desk/IT Helpdesk or related field is required for this position... shifting schedules Immediate Joiners are preferred Open, log, prioritize, assign, close tickets logged in the IT Service Desk...