**Job title**: Technical Support Agent **Work Location**: Hybrid - UltraPark I, La Aurora, Heredia. **Experience...**: Customer Service experience. Education Qualification: High School Diploma. Technical knowledge. **Roles and Responsibilities...
Job Summary: The IT Tier 1 Support Technician provides advanced technical support for escalated issues, specializing... from Tier 1 support, including: Advanced application troubleshooting for desktop/cloud industry-standard tools. Office 365...
Responsibilities Resolve escalated issues from Tier 1 support, including: Advanced application troubleshooting... for desktop/cloud industry-standard tools. Office 365 support, including creation and management of security groups, shared...
Qualifications Bachelor's degree (preferred). 2 years' experience in customer support/technical support and/or healthcare IT... unforeseen situations outside of the agent's control. Patience to handle repetitive customer support issues. Experience...
Qualifications Bachelor's degree (preferred). 2 years' experience in customer support/technical support and/or healthcare IT... unforeseen situations outside of the agent's control. Patience to handle repetitive customer support issues. Experience...
Job Description: Technical Client Services Representative Lead I - Product Support Who We Are: Born digital...’ experience in customer support/technical support and/or healthcare IT industry (Preferred). · Strong prioritization...
Senior Manager, Infrastructure Transformation Support Description - Job Summary The Customer Care Center’s (CCC...) Digital Infrastructure Transformation (DIT) team is looking for an individual to lead the Infrastructure Support team...