of relevant supervisory experience in contact centre, customer support and customer service functions At DHL Supply Chain... in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider...
At least two years of supervisory experience in a customer service/contact centre environment Computer literate with good... in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider...
JOb RESPONSIBILITIES The Senior/ Executive, Contact Centre (CC) will support the Contact Centre Lead in: planning... & RESPONSIBILITIES Specific Support the Contact Centre Lead on the following: Operations Run the daily operations of the CC...
daily contact centre operations and ensure optimal resource allocation to meet Key Performance Indicators (KPIs) and service... stakeholders to achieve goals and objectives Strong knowledge in Contact Centre systems and processes Proficient in Microsoft...
and implementation of change requests which impact the contact centre. Ensure effective and consistent communication throughout the team... experience in call centre management), scope and scale Good knowledge of contact centre industry best practices. Good...
and implementation of change requests which impact the contact centre. Ensure effective and consistent communication throughout the team... of contact centre industry best practices. Good supervisory, planning, management and communication skills Possess Customer...
[What the role is] As a Lead Executive of Centre for Service Excellence, you will contribute to the service delivery... of customer service & engagement seamlessly between physical (e.g. service centre) and digital touchpoints (e.g. contact centre...
looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Description: Review, comment... all issues, progress and blocking items efficiently and effectively to the Technical Program Manager and Technical Lead...
years of team lead experience in Call Centre, Banking or Customer Service (calls and correspondents) environment.../social media platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre...
supervisory and team management experience, preferably in a financial customer service environment or call centre... skills to effectively motivate and lead the team. Ability to perform 3 rotating shifts, including night shift, weekends...
We are looking for an Assistant Project Manager / Project Team Lead for the Division of Clinical Trials... Review and maintain trial master file Work closely with sites as the main point of contact for operational activities...
regular contact centre and other analytical reports for stakeholders, highlighting key findings and recommendations... for service improvements Analyse customer satisfaction (CSAT) scores, contact centre metrics, and customer feedback data...
Ability to train the Contact Centre team on systems and programme-related information Self-driven with excellent... of relevant supervisory experience in contact centre, customer support and customer service functions Diploma / A-Level / Degree...
Coordinator will be responsible for providing comprehensive support to the Regional Data Centre team. This includes managing... Support: Assist in the onboarding of new hires into the Team, including adding them to recurring meetings, the Data Centre...
looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves Lead..., manage, advise and coordinate the document control function for the Project Management team managing a program of works...
school as a basis for curriculum objectives Lead a team of early childhood teachers in providing quality education, holistic... of center resources Prepare budget and control budget expenditures Interested candidate may contact me and send your resume...
areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services... for our customers – helping them deliver better results everyday. Responsibilities You will be the single point of contact for users...
, Network, server, endpoint and data centre operation management, etc) that are across all MHA Home Team Departments (HTDs). The... and infrastructures for one of the Home Team Department (e.g. Singapore Police Force, Singapore Civil Defence Force, Singapore Prison...
, and propose new ideas or innovation to enhance lead generation 5. Proactively contact and engage the public on programmes... performance indicators 9. Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance 10...
-financial risk (including Operational Risk & Information Technology Risk) program for the Asia region. The Role Team Lead... Lead a team of location & product NFR specialists across Asia Oversee non-financial risk strategies across location...