daily contact centre operations and ensure optimal resource allocation to meet Key Performance Indicators (KPIs) and service... stakeholders to achieve goals and objectives Strong knowledge in Contact Centre systems and processes Proficient in Microsoft...
and implementation of change requests which impact the contact centre. Ensure effective and consistent communication throughout the team... experience in call centre management), scope and scale Good knowledge of contact centre industry best practices. Good...
and implementation of change requests which impact the contact centre. Ensure effective and consistent communication throughout the team... of contact centre industry best practices. Good supervisory, planning, management and communication skills Possess Customer...
(BU) / Stake Holders (SH) to acknowledge, follow-up on actions/feedback requested by customers through various Contact Centre... touchpoints and contact customers to resolve requests/feedback promptly within the established service turnaround time. Ensures...
/social media platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre... including weekends and Public Holidays to support 24x7 Contact Centre service operations. Be a part of UOB Family UOB...
looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Project Manager Project... & Refurbishments for both Tenants and Landlords in Commercial, Retail, lndustrial, Data Centre, Hospitality and Education. As Senior...
In this role as Quality Assurance / Quality Check (QAQC) Manager, you will be required to independently handle and perform the... responsibilities assign by lead PM in Data Centre projects. The QAQC Specialist for Data Centre Project Management plays a crucial role...
Sales Manager 📍Singapore | Data Centre & Infra Tech | SGD 6,000–8,000 Base + Comms An emerging tech company in the... data centre space is looking for a Sales Manager to support their commercial expansion in Southeast Asia. Backed by deep...
: We are seeking a Customer Success Manager to be the primary interface between our data centre operations and our customers. This role... the new era! Be at the forefront of the data centre (DC) industry with a unique focus on sustainability, connectivity...
by Customer Relationship Management Act as the main point of contact for customers regarding all data centre services, inquiries... centre (DC) industry with a unique focus on sustainability, connectivity and AI which sets us apart as the next generation DC...
Job Description: The Company A globally recognized data centre, infrastructure and connectivity MNC is seeking... an APAC Tax Manager to oversee tax compliance across the region. The Role Reporting to the APAC Head of Tax, you will work...
The Client PM on data centre construction programs, retrofit, upgrades, fitout and other pilot/special projects Act... contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries...
alike. Position Summary The Call Centre Executive ensures that all communications relating to the hotel both external... and procedures during the assigned shift. What will I be doing? As the Call Centre Executive, you will be responsible...
of customer service & engagement seamlessly between physical (e.g. service centre) and digital touchpoints (e.g. contact centre...[What the role is] As a Lead Executive of Centre for Service Excellence, you will contribute to the service delivery...
heading back to work The Role Retail Supervisor support the Store Manager and enable their team to create great... in your department in partnership with your Store Management team · Share feedback with your Manager and team to grow your department...
Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual... as a department role model. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager...
We are looking for an Assistant Project Manager / Project Team Lead for the Division of Clinical Trials... Review and maintain trial master file Work closely with sites as the main point of contact for operational activities...
of Data Centre project taking lead / overseeing in MEP and Commissioning matters and will report to Lead Project Manager...: Leading projects to success In this role as Project Manager, you will be required to independently handle and perform the...
. This role focuses on Sourcing and onboarding suppliers in APAC for Data Centre capex procurement categories including... manager to drive to completion. Proactively engage, coordinate, communicate with internal customers regularly...
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