we are looking for people with a passion for delivering customer success. As a Senior Support Escalation Manager, you will be the primary... to less experienced Support Escalation Managers to resolve customer issues. Leads inter-regions, cross-regions, cross-group, or account...
for you! We are seeking an Incident and Escalations Manager to partner with our Operations and Engineering teams in resolving complex problems... is pivotal in improving the customer experience and implementing scalable incident management and escalation procedures...
for you! We are seeking an Incident and Escalations Manager to partner with our Operations and Engineering teams in resolving complex problems... is pivotal in improving the customer experience and implementing scalable incident management and escalation procedures...
Operations Support Manager - Hybrid (Internal Job Title: Assistant Vice President, Ops Sup Manager - C12) based in Manila... to deliver day-to-day HR Inquiry Management support in coordination with the Human Resources team. The overall objective...
, Pricing Analyst, Pricing Specialist, Global Quoting Manager, Sales Assistant/Support, or similar positions, ideally within the..., Global Access Management Support is responsible for sourcing suitable and competitive local access and collocation solutions...
Support Manager is responsible for leading and managing the entire customer service support team, including technicians... and maintenance engineers, to ensure the delivery of exceptional customer support. This role involves overseeing daily operations...
Team Manager - Customer Support within Workflows Desktop will lead a team of Investment and Wealth Management Solutions... manner. Team Manager will assist Customer Support Manager with the day-to-day management. This role is a blend of management...
Team Manager - Customer Support within Workflows Desktop will lead a team of Investment and Wealth Management Solutions... manner. Team Manager will assist Customer Support Manager with the day-to-day management. This role is a blend of management...
Tricentis is looking for a Support Manager located in Manila, Philippines to become a key member of our global support... customers and partners in technical issue identification and resolution. The Support Manager is expected to perform the...
Position:IT Technical Support Location:Manila Department:Information Technology Reports To:Manager, Technical... of all requirements for new hires, role changes and account termination. Work with the Manager, IT Technical Support and wider support...
. As an L2 Application Support Engineer, you will be the point of escalation for complex issues that cannot be resolved by client..., and knowledge articles within our Customer Service Portal. Regularly meet with the Senior Technical Support Manager...
You will be responsible for providing enterprise-level support to our customers and partners via call, chat... with customer(s). Prepare error diagnostics and detailed problem descriptions for escalation and handover. Improvement of customer...
their lose ends. Also, discuss with support manager any disciplinary measures needed against any team members who is found... issues and follow problems through to resolution. Act as 2nd level of support escalation Taking part in drafting monthly...
. Today, more than 50% of Amazon's total unit sales come from third-party selection. The Account Support Specialist within the Account... Health Support team acts as the primary interface between Amazon and our third-party business partners (Sellers). We obsess...
, Technical Support at Dexcom, you will lead a team that interacts with patients, parents, and caregivers for people affected... supervise, coach, monitor and develop your customer support team to ensure a high-quality experience for each patient...
, multicultural, and equitable environment. About the Role The Junior Case Manager is responsible for providing exceptional support... customer interactions, creating and managing support cases, and optimizing service processes to ensure an excellent customer...
technical support and services to our installed base worldwide. In this role, your responsibilities will be: Providing... technical support, consultation, and remote diagnostics on Emerson Reliability Solutions products/systems, including AMS...
reported by internal and external users and assisting in the resolution or escalation process. We support HedgeServ's Back.... Resolve issues and request logged by the application users. Perform Level 2 Support functions and serve as an escalation point...
to client concerns in a clear, organized manner. Create internal support tickets for escalation to the engineering or product...DIRECTLY REPORTS TO: Manager / Lead Customer Advocate MAIN AREA OF RESPONSIBILITY:\ Sprout Solutions is seeking...
and preventive support and maintenance · Ensure proper ticket escalation to internal departments · Troubleshoot Descartes... Support Engineer, you will assist in technical aspects of our B2B Messaging Infrastructure for our Global Customers...