Service Desk Agent 1 Location : Tarlac/Clark/Manila/Cebu Shift : 9pm-6am Arrangement : Onsite Unlock your potential! In... our service desk, you'd play a pivotal role in managing a diverse array of HR, Admin, Finance and IT-related concerns...
) Remote Assistance (Remote Desktop) - (Any Desk) Tier 1 / Level 1 Responsibilities Providing end-user tech support via help...Service Desk Specialist Location: Pasig City Experience Provided frontline technical support to end-users, addressing...
experience and resolution from various communication channels: phone, chat, email and portal for first level IT technical support... globally covering both internal and external users. Perform IT Service Desk activities including the capture, analysis...
experience and resolution from various communication channels: phone, chat, email and portal for first level IT technical support... globally covering both internal and external users. Perform IT Service Desk activities including the capture, analysis...
technical support to clients globally 24×6. You will act as the first point of contact to the clients, handling service requests... that the highest levels of service are delivered to clients Provide telephone and email-based customer support Provide first...
, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs... high login Efficiency (Availability) for customers. (4.) To provide level 1 remote desktop support to resolve tickets...
, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs... high login Efficiency (Availability) for customers. (4.) To provide level 1 remote desktop support to resolve tickets...
, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs... high login Efficiency (Availability) for customers. (4.) To provide level 1 remote desktop support to resolve tickets...
, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs Perform user account... escalation process to escalate compl Qualification B-Tech No. of Positions 1 Skill (Primary) DWP-USS-SERVICE DESK Employee Group...