outstanding service that enhances user satisfaction while mitigating business risks. If you enjoy addressing significant... other tasks and duties as assigned Skills A minimum of 2 years of Help Desk and/or QA experience Proficiency in Microsoft...
-service mindset and approach Effective verbal and written communication skills Strong analytical and problem-solving skills... that systems architecture components work together seamlessly Provide help desk support and troubleshoot issues to identify root...
in relevant professional disciplines, such as: IT service and support management Relevant service desk systems and tools Process... and deliver more impact together. Role description: An integral part of a customer centric Global Service Operations team...
excellent customer experience in Human Resource Services query resolution aligned to People Services service centers’ culture...-through Responsible for query resolution by utilizing tools, desk procedures and any other reference material that may exist...
. Qualifications At least 1-3 years experience in an IT Service Desk, Help Desk, Technical Operations, NOC or other technical... support role with a background as either NOC Analyst or IT Help Desk Analyst Demonstrated knowledge of IT systems component...