Overview: The Service Desk Analyst is responsible to provide courteous, accurate and prompt support to our internal... chat and face-to-face desk-side support. The Service Desk Analyst provides clear documentation of each customer interaction...
Summary: The Service Desk Analyst will work with a team of other service desk analysts, under the general supervision.... Depending on the proficiency and level of expertise, the Service Desk Analyst may be selected to be part of the level 2 support...
, status and completion information to the Service Desk Manager through voicemail, e-mail, or in-person communication... and monitoring progress of work, reporting progress to the Service Desk Manager on a regular basis. Be on call for after-hours...
other Service Desk (SD) staff. Creates Major Incident Notifications (MINs) to resolve service interruptions and assign tickets... as assigned. MINIMUM QUALIFICATIONS: High school diploma and three years of relevant IT service desk experience...
other Service Desk (SD) staff. Creates Major Incident Notifications (MINs) to resolve service interruptions and assign tickets... as assigned. MINIMUM QUALIFICATIONS: High school diploma and three years of relevant IT service desk experience...
and expectations to resolve incidents, meet customer needs and support other Service Desk (SD) staff. Creates Major Incident... of relevant IT service desk experience, OR an equivalent combination of education, training, and/or experience. NOTE: Tasks...
and expectations to resolve incidents, meet customer needs and support other Service Desk (SD) staff. Creates Major Incident... of relevant IT service desk experience, OR an equivalent combination of education, training, and/or experience. NOTE: Tasks...
other Service Desk (SD) staff. Creates Major Incident Notifications (MINs) to resolve service interruptions and assign tickets... as assigned. MINIMUM QUALIFICATIONS: High school diploma and three years of relevant IT service desk experience...
other Service Desk (SD) staff. Creates Major Incident Notifications (MINs) to resolve service interruptions and assign tickets... as assigned. MINIMUM QUALIFICATIONS: High school diploma and three years of relevant IT service desk experience...
Description : Position Summary: The Help Desk Analyst is responsible for consulting with users to determine... hardware, software and system functional specifications. The Help Desk Analyst is responsible for tracking and managing support...
giants to small businesses. The Challenge As a Deal Desk Analyst, you'll tackle the complexities of structuring contracts... professional with a background in Deal Desk, or Order Management, ideally within the SaaS or technology industry. You possess...
. The main office for DBHDD is located in downtown Atlanta. Job Description Job Title: Budget and Finance Analyst... Overview: OMC/HSI Budget and Financial Analyst reports to the Director of the Office of Medicaid Coordination and Health...
supervision of the Application Support Lead. Consult with the service desk, business solutions team, other IT teams, and internal... Inc. (OII) is looking for a knowledgeable application support analyst to provide in-application support for our business...
supervision of the Application Support Lead. Consult with the service desk, business solutions team, other IT teams, and internal... Inc. (OII) is looking for a knowledgeable application support analyst to provide in-application support for our business...
and outbound integrations Preferred experience of working with service desk/ ticketing tools, preferable ServiceNow Proven... and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Support Analyst...
Job Purpose: Our Lead IT Business Analyst is responsible for leading business analysis efforts to develop and clarify.... ● 8+ years of IT Business Analyst experience working with B2B Pricing systems (Price Setting, Price Management, and Price...
Real Time Analyst (RTA) for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule... backed by more than 120 years of delivering top-notch service, and you’ll be a key player in maintaining our reputation...
Real Time Analyst (RTA) for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule... backed by more than 120 years of delivering top-notch service, and you’ll be a key player in maintaining our reputation...
Real Time Analyst (RTA) for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule... backed by more than 120 years of delivering top-notch service, and you’ll be a key player in maintaining our reputation...
CRH America's Materials business. This requires tight integration with Service Desk, functional resolver groups, IT... with the Service Desk, Infrastructure and all other functions as needed. Work with IT Service Management teams to drive...