motivation and retention Customer Experience Ensure agents are equipped with the necessary knowledge and skills to resolve... customer inquiries effectively Handle escalated customer issues requiring senior intervention Maintain high standards...
.) Budgeting & Costing Brand Strategy Stakeholder Engagement Customer Relationship Management / Account Management Contract... Management Continuous Improvement Performance Management Digital Marketing Capabilities SKILLS Customer and Market...
. Proven ability to engage with senior-level stakeholders in key accounts. Experience managing distributors is an asset...Our client is seeking a Key Account Manager to join their team based in Windhoek, Namibia. Reporting to the Sales...
performance reviews and foster professional development. Customer Service: o Ensure a superior dining experience for all guests... experience as a Restaurant Manager or in a similar leadership role. Strong knowledge of food and beverage operations, including...
Reporting: Prepare regular reports on sales activities, achievements, and challenges for senior management Skills & Experience... Relationship Management: Build and maintain strong relationships with key clients, ensuring high levels of customer satisfaction...
as Customer Standards and requirements. EDUCATION AND QUALIFICATIONS Minimum ND Food Technology or BSc Food Science with 8... years or more Experience in Factory Environment or Equivalent. EXPERIENCE REQUIRED At least 8 year's quality assurance...
professionals that are not only driven to succeed but align with our values and culture. About the role: The Senior Customer... Experience Manager (CEM) is responsible for adoption, usage, and account growth for existing top annual recurring revenue (ARR...
Senior Customer Success Manager with 5+ years of experience in a SaaS B2B environment. This role is ideal... of experience in a SaaS B2B environment in customer success or a related role. Exceptional consulting and relationship-building...
and resolving standard issues and escalating them to a senior manager as appropriate. Record and process custom/special orders...Duties: Achieves marketing unit product support and customer/dealer satisfaction goals in a geographic area...
Customer Support Manager with responsibilities including to provide in depth technical and commercial sales support to the... to a senior manager as appropriate. Record and process custom/special orders that may require additional resources for delivery...
The Customer Success Manager will play a pivotal role in ensuring the successful onboarding, implementation... collaboration across departments and providing strategic insights to senior leadership. Key Responsibilities: * Customer Success...
We are seeking an experienced and dynamic Customer Engagement Manager to lead our Customer Engagement Team. This role... in managing call centers or customer support teams, be technically proficient with experience in relevant systems, possess...
We are looking for a Customer Retention Manager to join our Strategy and Operations team as we scale up and drive... digital and financial inclusion across our markets. As the Customer Retention Manager, you will oversee and drive the daily...
SUMMARY: A multinational brand is looking for a Senior Territory Manager. POSITION INFO: An exciting role... with a global brand has just opened! The opportunity is for a Senior Territory Manager with responsibilities including providing...
Senior Key Account Manager Market-related Salary plus commission Johannesburg Job Purpose The Senior Key... Account Manager is responsible for signing on new customer, maintaining a long-term relationship with existing accounts...
Senior Key Account Manager Market-related Salary plus commission Johannesburg Job Purpose The Senior Key... Account Manager is responsible for signing on new customer, maintaining a long-term relationship with existing accounts...
Senior Key Account Manager Market-related Salary plus commission Johannesburg Job Purpose The Senior Key... Account Manager is responsible for signing on new customer, maintaining a long-term relationship with existing accounts...
. This also includes developing new products and product categories for the customer. The Senior Key Account Manager will be the lead point...Company Description The Senior Key Account Manager / New Business Developer is responsible for signing on new...
is looking to appoint a Senior Operational Manager. Reporting to the Chief Medical Operations Officer, the successful applicant will lead... and analyse performance metrics and identify areas of improvement; drive initiatives to enhance customer satisfaction...
. This also includes developing new products and product categories for the customer. The Senior Key Account Manager will be the lead point...Company Description The Senior Key Account Manager / New Business Developer is responsible for signing on new...