Job Summary Operational Management Lead the daily operations of the call centre, implementing strategic initiatives... to enhance performance and call quality Set, monitor, and achieve key performance targets for speed, efficiency, sales...
Operational Management Lead the daily operations of the call centre, implementing strategic initiatives to enhance... performance and call quality Set, monitor, and achieve key performance targets for speed, efficiency, sales, and quality...
Operational Management Lead the daily operations of the call centre, implementing strategic initiatives to enhance... performance and call quality Set, monitor, and achieve key performance targets for speed, efficiency, sales, and quality...
Our client in the Higher Education and Training industry is currently looking for a Call Centre Manager... advantageous) 3 - 5 years call centre experience. Minimum of 2 years leading a sales team. Willing to work weekends and overtime...
Are you a passionate leader with a flair for customer service? Our Client is on the hunt for a dynamic Call Centre... from you! Role Overview: In this exciting position, you will take charge of the fast-paced call centre, ensuring smooth operations...
. Ensures that services purchased are of acceptable quality and follow the procurement policy. Keeps Senior Management well... policies, procedures, and planning. Assists Senior Management in developing short and long term goals and plans. Assists...
and customer service representatives. Monitor team performance and ensure adherence to KPIs (e.g., call handling time, customer... and generate reports for senior management. 3. Customer Service: Ensure a high-quality customer experience by resolving...
representatives. Monitor team performance and ensure adherence to KPIs (e.g., call handling time, customer satisfaction, sales... to identify opportunities to upsell and cross-sell products. Monitor sales performance metrics and generate reports for senior...
representatives. Monitor team performance and ensure adherence to KPIs (e.g., call handling time, customer satisfaction, sales... to identify opportunities to upsell and cross-sell products. Monitor sales performance metrics and generate reports for senior...
Our Client is on the hunt for a dynamic Call Centre Manager in Johannesburg to spearhead their customer service..., you will take charge of the fast-paced call centre, ensuring smooth operations and driving player satisfaction. You'll be at the forefront...
and 3 bank accounts in use viz: Standard Bank (Current, Call and Trust accounts). Monitoring of bank balances to ensure..., disposals, depreciation, etc.). Payroll Review and reconciliation of payroll upload file prepared by HR Manager. Review...
: Experience in leading and managing high-performing sales teams in a call centre environment. Ability to motivate and inspire...’s Degree/Diploma in Business, Marketing, or a related field. 3-5 years of experience in a sales call centre environment...
ability to drive growth in both established and emerging markets. Call Centre Management: Experience managing inbound and outbound... with call centre operations and lead management systems Relevant Sales & Marketing certifications to support a Leadership...
ability to drive growth in both established and emerging markets. Call Centre Management: Experience managing inbound and outbound... with call centre operations and lead management systems Relevant Sales & Marketing certifications to support a Leadership...
ability to drive growth in both established and emerging markets. Call Centre Management: Experience managing inbound and outbound... with call centre operations and lead management systems Relevant Sales & Marketing certifications to support a Leadership...
(with the flexibility) in working International shifts from South Africa. Management of Call Centre Delivery: To meet... that is responsible for delivering customer and Client specific requirements in a professional manner. To manage and support the Call...
. Attending to all cash acceptance devices calls given by Management, Installations and Call Centre. Minimum Requirements...Technician Fidelity Cash Solutions CashMaster Reporting to: Operations Manager CashMaster The above position...
. Attending to all cash acceptance devices calls given by Management, Installations and Call Centre. Minimum Requirements...Technician Fidelity Cash Solutions - CashMaster Reporting to: Operations Manager CashMaster The above position...
tracking report as requested by the dispensary manager and follow up appointments. Assist with call centre scripts and patient... or a Senior Certificate with Pure Mathematics 50%, Life Science and or Physical Science and obtained at least an average of 50...
tracking report as requested by the dispensary manager and follow up appointments. Assist with call centre scripts and patient... or a Senior Certificate with Pure Mathematics 50%, Life Science and or Physical Science and obtained at least an average of 50...