Job Title: Manager, WFM Job Description Concentrix is a technology-enabled global business services company... expectations. Ensure effective communication with client end WFM team and partners' WFM team. Keep track of Headcount...
Job Title: Manager I, WFM Job Description Concentrix is a technology-enabled global business services company... solutions. Facilitate/Lead testing of new tools/technologies to improve overall WFM Contact Center efficiency. Support/drive...
- People Consulting (PC), Work Force Management (WFM) - Senior Manager Managing global workforce in today's fast changing... to take your career in the right direction. The opportunity We are looking for Senior Managers with expertise in WFM to join the PC...
. Position Overview The Technology Operations and Support Analyst, WFM, will join our Global WFM function to optimize UKG... Kronos, collaborating with engineers and stakeholders for maintaining and enhancing retail WFM applications, driving...
Job Title: Operations Manager I Job Description Concentrix is a technology-enabled global business services company... meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner...
Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday... Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate...
, as directed by the Transition Lead/Manager Ensure timely setup of relevant internal tools/products for the account to ensure... setup of billing accounts Schedule required meetings as directed by the Transition Manager and document meeting minutes...
, as directed by the Transition Lead/Manager Ensure timely setup of relevant internal tools/products for the account to ensure... setup of billing accounts Schedule required meetings as directed by the Transition Manager and document meeting minutes...
with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM...