Job Title: Manager, WFM Job Description Concentrix is a technology-enabled global business services company... expectations. Ensure effective communication with client end WFM team and partners' WFM team. Keep track of Headcount...
and continuous improvement across the organization. Description As a Manager of the Global WFM Configuration Team...The Global Workforce Management configuration Manager job is a strategic and technical leadership role responsible...
and Support Analyst, WFM, will join our Global WFM function to optimize UKG Kronos, collaborating with engineers and stakeholders... for maintaining and enhancing retail WFM applications, driving performance and efficiency, and working closely with a diverse team...
Job Title: Operations Manager I Job Description The Operations Manager I is responsible for coaching and supervising..., WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement Implement...
DESCRIPTION GMT Catalog is looking for a passionate and innovative Sr Technical Program Manager to join our Catalog.... We are looking for a Sr Technical Program Manager (TPM) with business and technical skills, great communication abilities, and a passion...
through regular cadence calls and course correct as required Partner with the WFM, Hiring & HR team to ensure optimal...
where your voice is valued. What You’ll Do on a Typical Day: WFM liaison for multiple Directors and VPs, attending VP/Director team... WFM consultation. Liaison/Consultant to multiple departments for all items pertaining to WFM and scheduling for company...
experience in SQL and Power-BI environment Meaningful experience in WFM Reporting Genpact is an Equal Opportunity Employer...
(WFM) Real-Time Analysts to drive timely case resolution and continuous process improvements. Key Responsibilities 1... for Quality Assurance & Efficiency Collaborate with Workforce Management (WFM) Real-Time Analysts, Geo Escalation Leads (GELs...
(WFM) Real-Time Analysts to drive timely case resolution and continuous process improvements. Key Responsibilities 1... for Quality Assurance & Efficiency Collaborate with Workforce Management (WFM) Real-Time Analysts, Geo Escalation Leads (GELs...
(WFM) Real-Time Analysts to drive timely case resolution and continuous process improvements. Key Responsibilities 1... for Quality Assurance & Efficiency Collaborate with Workforce Management (WFM) Real-Time Analysts, Geo Escalation Leads (GELs...
delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents... to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the...
/ in-house sites with staffing requirements and operational metrics as and when required on intraday basis Communicate with WFM... Scheduling Manager on any items that can be incorporated in the near-term action plan and schedule improvement Identify...
Order manager, Workflow design and Catalog based orchestration using COTS Product for Fulfilment domain... of Order fulfilment (CRM, Inventory, SCM, WFM, etc) with understanding around integration protocols like SOAP, REST , XML , JMS...
fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast... and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager...
Assistant Manager As an Experience Management Assistant Manager, you will be part of an industry leading, high performing... in a truly global environment. You will learn and gain experiences from industry leading WFM professionals and a path breaking...
Manager) - Global Contact Center Services Job Summary: The Program Manager for Global Contact Center Services will oversee... voice response (IVR), intelligent virtual assistants (IVA), chat support systems, workforce management (WFM), visual support...