Schneider Electric is looking for a Level 2 System Support Agent in Monterrey Nuevo Leon. Job Description/Overview...: As a Level 2 Support Specialist at Schneider Electric, you will be an integral part of our NAM support team, providing...
Schneider Electric is looking for a Level 2 System Support Agent in Monterrey Nuevo Leon. Job Description/Overview...: As a Level 2 Support Specialist at Schneider Electric, you will be an integral part of our NAM support team, providing...
, what went well, what could be improved, to look ahead to see what needed to be done and the desired level of support. Drive... investment). #LI-LS1 Required Skills / Qualifications 2+ year of work experience providing customer support over the phone...
current with system information, changes, and updates. Comply with service level agreements. Support and help on Process... escalations to/from clients. Transfer calls to the Tier 2 department. Will track and report system issues as needed. Stay...
with us! Job Description PURPOSE: Support the department strategy on a local level Offer best in class customer service SUMMARY... Customs Brokerage department. AGENT CORE COMPETENCIES Timely and Accurate Billing and Accounting Invoice customers the...
Accounting team on initiatives and projects. Participate in other departments meetings, support projects and initiatives... at every level. Escalate problems or concerns to Accounting Team Lead, Supervisor and Manager. Finance & Operations Record...
Accounting team on initiatives and projects. Participate in other departments meetings, support projects and initiatives... at every level. Escalate problems or concerns to Accounting Team Lead, Supervisor and Manager. Finance & Operations Record...
organization. System complexity includes at least 100+ ERP instances, several other enterprise-level systems, supported by multiple... and will support the master data improvement strategy and roadmap for the Commercial function. The role will support the implementation...
· Coordinate and/or participate in client calibration sessions · Conduct Process and Agent Level Transaction Monitoring Ensure... improvement. · Develop and maintain quality reports at agent, team, and call center level. Tracking trends and ensuring the...