provides world-class service and experience for customers and creators. The Team Lead will act as the people manager of the... for teams, providing feedback, coaching them to improve service quality, increase productivity, and to achieve customer...
landscape of the digital world together. Role and Responsibilities: Lead and motivate a team of customer service representatives..., and facilitate professional development. Set and maintain high standards for customer service, ensuring that the team meets...
provides world-class service and experience for customers and creators. The Team Lead will act as the people manager of the... for teams, providing feedback, coaching them to improve service quality, increase productivity, and to achieve customer...
's objectives, and work with the customer service team with updated industry trends and new practices or knowledge. Lead, train...What You Will Deliver Deliver high quality customer service standards through timely and effective resolution...
Job Description : Lead the team to handle customer inquiries and escalations efficiently, ensuring issues... timely resolution. Step in when needed to perform manager callbacks to maintain a high standard of customer service. Guide...
feedback, coaching them to improve service quality, increase productivity, and to achieve customer satisfaction. Monitor OKR.... As part of the LIVE Platform Trust and Experience team, the Service Excellence team provides world-class service...
feedback, coaching them to improve service quality, increase productivity, and to achieve customer satisfaction. Monitor OKR.... As part of the LIVE Platform Trust and Experience team, the Service Excellence team provides world-class service...
world-class service and experience for customers and creators. The Team Lead will act as the people manager of the... for teams, providing feedback, coaching them to improve service quality, increase productivity, and to achieve customer...
within all servicing systems (e.g. SAP) Lead and investigate outstanding and/or overdue account balances and resolve customer inquiries... Expert who will lead, develop and motivate a high-performance team of support professionals. If you believe...
within all servicing systems (e.g. SAP) Lead and investigate outstanding and/or overdue account balances and resolve customer inquiries... Expert who will lead, develop and motivate a high-performance team of support professionals. If you believe...
Responsibilities: Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline... processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions...
and monthly performance and service reports and make recommendations to the Project Manager to maintain the agreed service levels.... Collaborate with Customer Experience and Training team to idenitify the issues , drive the metrics and able to balance...
and monthly performance and service reports and make recommendations to the Project Manager to maintain the agreed service levels.... Collaborate with Customer Experience and Training team to idenitify the issues , drive the metrics and able to balance...
and monthly performance and service reports and make recommendations to the Project Manager to maintain the agreed service levels.... Collaborate with Customer Experience and Training team to idenitify the issues , drive the metrics and able to balance...
and monthly performance and service reports and make recommendations to the Project Manager to maintain the agreed service levels.... Collaborate with Customer Experience and Training team to idenitify the issues , drive the metrics and able to balance...
and monthly performance and service reports and make recommendations to the Project Manager to maintain the agreed service levels.... Collaborate with Customer Experience and Training team to idenitify the issues , drive the metrics and able to balance...
About the Role As a pivotal member of our Customer Success team, the Senior Observability & Service Management Coach...-functional squads, emphasizing not only technical prowess but also a customer-centric approach. Beyond technical contributions...
Sutherland is looking for a self-motivated, team-oriented and career-oriented person to join us as a Customer Support...
Team lead is responsible to review customer KYC cases that have been identified through our onboarding systems... must have prior know-your-customer and sanctions compliance experience. What You'll Be Doing Provide people management and development...
About the role: As the Customer Support Representative Team Lead, you will oversee the daily operations of the customer..., driving continuous improvement and upholding the highest standards of customer service. You will handle the day to day...