's objectives, and work with the customer service team with updated industry trends and new practices or knowledge. Lead, train..., and mentor a team of customer service representatives in SG & MY in a fast-paced environment to enhance their skills...
Job Description : Lead the team to handle customer inquiries and escalations efficiently, ensuring issues... in team performance, targets, or existing processes and procedures to enhance the quality of customer experience. Lead...
's objectives, and work with the customer service team with updated industry trends and new practices or knowledge. Lead, train..., and mentor a team of customer service representatives in SG & MY in a fast-paced environment to enhance their skills...
. Collaborate with Customer Experience and Training team to idenitify the issues , drive the metrics and able to balance... and monthly performance and service reports and make recommendations to the Project Manager to maintain the agreed service levels...
. Collaborate with Customer Experience and Training team to idenitify the issues , drive the metrics and able to balance... and monthly performance and service reports and make recommendations to the Project Manager to maintain the agreed service levels...
. Collaborate with Customer Experience and Training team to idenitify the issues , drive the metrics and able to balance... and monthly performance and service reports and make recommendations to the Project Manager to maintain the agreed service levels...
. Collaborate with Customer Experience and Training team to idenitify the issues , drive the metrics and able to balance... and monthly performance and service reports and make recommendations to the Project Manager to maintain the agreed service levels...
About the role: As the Customer Support Representative Team Lead, you will oversee the daily operations of the customer... of experience in a customer support role, with at least 2 years in a supervisory or team lead position. Strong proficiency...
About the role: As the Customer Support Representative Team Lead, you will oversee the daily operations of the... customer support team, ensuring exceptional service delivery to our clients. You will act as a mentor and coach to your team...
. As part of the LIVE Platform Trust and Experience team, the Service Excellence team provides world-class service... and experience for customers and creators. The Team Lead will act as the people manager of the and will be responsible for people...
. As part of the LIVE Platform Trust and Experience team, the Service Excellence team provides world-class service... and experience for customers and creators. The Team Lead will act as the people manager of the and will be responsible for people...
world-class service and experience for customers and creators. The Team Lead will act as the people manager of the... for our creators to show themselves. As part of the LIVE Platform Trust and Experience team, the Service Excellence team provides...
About the Role As a pivotal member of our Customer Success team, the Senior Observability & Service Management Coach...-functional squads, emphasizing not only technical prowess but also a customer-centric approach. Beyond technical contributions...
tasks as needed. 3. Customer Support & Communication o Ensure that the team provides excellent customer service... year in a supervisory or team lead position. Technical Skills: Proficiency with IT service management tools (e.g...
actionable insights, optimize workflows and enhance customer service efficiency. To handle and resolve complaint cases... & Implementing Strategies to enhance team productivity and customer satisfaction Process Improvement: Identifying areas for process...
by. We are looking to continuously exceed customer expectations. What you will be doing : Lead and supervise a team of customer service representatives... there yet so we are looking for a Customer Service Team Leader to come onboard and bridge any gaps visible...
by. We are looking to continuously exceed customer expectations. What you will be doing : Lead and supervise a team of customer service representatives... there yet so we are looking for a Customer Service Team Leader to come onboard and bridge any gaps visible...
by. We are looking to continuously exceed customer expectations. What you will be doing : Lead and supervise a team of customer service... there yet so we are looking for a Customer Service Team Leader to come onboard and bridge any gaps visible...
by. We are looking to continuously exceed customer expectations. What you will be doing : Lead and supervise a team of customer service... there yet so we are looking for a Customer Service Team Leader to come onboard and bridge any gaps visible...
by. We are looking to continuously exceed customer expectations. What you will be doing : Lead and supervise a team of customer service... there yet so we are looking for a Customer Service Team Leader to come onboard and bridge any gaps visible...