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Keywords: Lead - Customer Experience, Location: Kuala Lumpur

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Lead - Customer Experience

Sutherland is seeking an organized and goal-oriented person to join us as a Lead - Customer Experience. We are a group... delivery of the highest levels of customer experience and employee engagement, while driving KPI performance...

Company: Sutherland
Location: Kuala Lumpur
Posted Date: 22 Dec 2024

People Experience Team Lead

is to is to coach, mentor and lead a highly agile team of People Experience Associates and People Experience Associate Specialists... best that they can be and drive exceptional ResMed success. Let's talk about the team: The primary role of the People Experience Team...

Location: Kuala Lumpur
Posted Date: 15 Jan 2025

Manager, Customer Experience

. About the Role We are seeking a proven and inspirational leader to oversee the operations of our Customer Experience Center... excellence. You will lead and mentor a team, empowering them to deliver exceptional customer experiences, achieve ambitious sales...

Company: AirAsia
Location: Kuala Lumpur
Posted Date: 23 Jan 2025

Assistant Manager, Customer Experience & Services | TNG Digital

to automate repetitive tasks and improve the overall customer experience. Stakeholder Engagement Build and maintain..., or a related field. Master's degree or relevant professional certifications preferred. Minimum of 5 years of experience in customer...

Location: Kuala Lumpur
Posted Date: 17 Jan 2025

TikTok Shop - Platform Product Management, Customer Experience (E-Commerce, Malaysia)

Ecosystem Development team which focuses on growth and improvement of seller/customer experience on TikTok E-Commerce Platform... TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery...

Location: Kuala Lumpur
Posted Date: 17 Jan 2025

Associate Director, Customer Experience

in you, and you invest in us, great things happen. About the role Reporting to the Head of Customer Experience (CX) and Operational...: A strong and prominent Customer Experience agenda Operations Transformation with the goal of achieving operational efficiencies, cost control...

Location: Kuala Lumpur
Posted Date: 17 Jan 2025

TikTok Shop - Platform Product Management, Customer Experience (E-Commerce, Malaysia)

Merchant Ecosystem Development team which focuses on growth and improvement of seller/customer experience on TikTok E-Commerce... globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim...

Company: TikTok
Location: Kuala Lumpur
Posted Date: 13 Dec 2024

Team Lead, Customer Service

's objectives, and work with the customer service team with updated industry trends and new practices or knowledge. Lead, train... You Are Experience in the logistics industry, tech, or trucking company industry will be a plus. High passion in the customer service...

Location: Kuala Lumpur
Posted Date: 04 Jan 2025

Customer Support Representative Team Lead

of experience in a customer support role, with at least 2 years in a supervisory or team lead position. Strong proficiency...About the role: As the Customer Support Representative Team Lead, you will oversee the daily operations of the customer...

Location: Kuala Lumpur
Posted Date: 25 Dec 2024

Customer Service Team Lead - ShopeeFood

in team performance, targets, or existing processes and procedures to enhance the quality of customer experience. Lead...Job Description : Lead the team to handle customer inquiries and escalations efficiently, ensuring issues...

Company: Shopee
Location: Kuala Lumpur
Posted Date: 21 Dec 2024

Customer Support Representative Team Lead

Minimum 2 years of experience in a customer support role, with at least 2 years in a supervisory or team lead position...About the role: As the Customer Support Representative Team Lead, you will oversee the daily operations of the...

Company: Ezypay
Location: Kuala Lumpur
Posted Date: 19 Dec 2024
Salary: 72000 - 100000 per year

TikTok LIVE - Global Customer Service Lead, Chinese Speaking

and experience for customers and creators. The Team Lead will act as the people manager of the and will be responsible for people...: Minimum Qualifications: - BA/BS degree or equivalent practical experience. - 2+ years managing teams and 5+ direct reports in the Customer...

Company: TikTok
Location: Kuala Lumpur
Posted Date: 06 Dec 2024

TikTok LIVE - Global Customer Service Lead, Taiwanese Speaking

and experience for customers and creators. The Team Lead will act as the people manager of the and will be responsible for people...: Minimum Qualifications: - BA/BS degree or equivalent practical experience. - 2+ years managing teams and 5+ direct reports in the Customer...

Company: TikTok
Location: Kuala Lumpur
Posted Date: 06 Dec 2024

TikTok LIVE - Global Customer Service Lead, English Speaking

world-class service and experience for customers and creators. The Team Lead will act as the people manager of the... value for all parties in the ecology. Livestream provides users with a unique consumption experience and further generalizes...

Company: TikTok
Location: Kuala Lumpur
Posted Date: 01 Dec 2024

Team Lead, Customer Service

's objectives, and work with the customer service team with updated industry trends and new practices or knowledge. Lead, train... will be a plus. High passion in the customer service line and openness to learn. Experience in CRM tools (ZenDesk, FreshDesk, Salesforce...

Company: GoGoX
Location: Kuala Lumpur
Posted Date: 22 Nov 2024

Customer Service Team Lead

. Collaborate with Customer Experience and Training team to idenitify the issues , drive the metrics and able to balance... communities. TDCX helps clients, including many of the world's best brands, achieve their customer experience aspirations...

Location: Kuala Lumpur
Posted Date: 01 Feb 2025

Customer Service Team Lead

. Collaborate with Customer Experience and Training team to idenitify the issues , drive the metrics and able to balance... Degree in any field. Preferable with 2 years of working experience in the related field is required for this position...

Location: Kuala Lumpur
Posted Date: 25 Jan 2025

Customer Service Team Lead

. Collaborate with Customer Experience and Training team to idenitify the issues , drive the metrics and able to balance... communities. TDCX helps clients, including many of the world's best brands, achieve their customer experience aspirations...

Location: Kuala Lumpur
Posted Date: 19 Jan 2025

Customer Service Team Lead

. Collaborate with Customer Experience and Training team to idenitify the issues , drive the metrics and able to balance... communities. TDCX helps clients, including many of the world's best brands, achieve their customer experience aspirations...

Location: Kuala Lumpur
Posted Date: 19 Jan 2025

Lead Customer Success Architect – Observability & Service Management Domain

About the Role As a pivotal member of our Customer Success team, the Senior Observability & Service Management Coach...-functional squads, emphasizing not only technical prowess but also a customer-centric approach. Beyond technical contributions...

Company: SWIFT
Location: Kuala Lumpur
Posted Date: 07 Dec 2024