Job description: Provide technical support for users of an organization. Service desk Engineer responds to inquiries... and that all information is accurately collated to enable the Service Desk or other teams to easily assess the requirements and respond...
to ensure timely resolutions. Accurately record, update, and document all requests in the IT service desk system, maintaining... service. Must Haves Minimum 2-3 years of experience in IT support or a related field. Experience with IT service desk tools...