Summary: A Service Desk Analyst plays a pivotal role in efficient handling of first responses, assignment of tickets... and projects. Collaborate with IT leadership to align service desk operations with broader organizational goals. Participate in...
. Their mission is to unleash the potential of people through amazing IT experiences. Purpose of Role: As the Infrastructure Analyst... requests and Problems management. Receive escalations from the Service Desk, escalate effectively to achieve the highest level...
IT Service Desk Analyst - Cape TownFull job descriptionA dynamic, innovative and inspiring company providing fintech... solutions across multiple sectors is looking for an IT Service Desk Analyst to diagnose and troubleshoot technical issues...
Summary: A Service Desk Analyst plays a pivotal role in efficient handling of first responses, assignment of tickets... and projects. Collaborate with IT leadership to align service desk operations with broader organizational goals. Participate in...
Senior Service Desk Analyst - Cape TownFull job descriptionSenior service desk analystAcacium GroupWoodstock, Cape...? Are you passionate about providing an exceptional service in a fast-paced environment?We're looking for a Senior service desk analyst...
Non-Negotiable Requirements Born South African Citizen Minimum 1 Year Experience in IT Service Desk Support Stable... necessity to work from the office when required Job Description Summary: A Service Desk Analyst plays a pivotal role in...
: Do you have experience working in a service desk or a platform support role? Are you looking to widen your technical skillset and progress... and improving people's lives! To thrive in this role, you must... Have experience providing support in a platform or service desk...
: Do you have experience working in a service desk or a platform support role? Are you looking to widen your technical skillset and progress... and improving people’s lives! To thrive in this role, you must... Have experience providing support in a platform or service desk...
. ITIL certification. 5 years of experience as a Quality Assurance Analyst within an IT service desk environment... to ensure the highest standards of service quality and performance within our IT Service Desk. With 5 years of experience in...
Desktop Support Analyst IT - Analyst, Data Management ~ IT - Support Cape Town - Western Cape ENVIRONMENT: PROVIDE... onsite support for daily incident resolution and service requests fulfilment as the next Desktop Support Analyst sought...
, innovative IT department. We are seeking a passionate and experienced Desktop Support Analyst to join our client's dynamic IT... resolution and service requests. Use ISM Tool to complete operational tasks efficiently, adhering to SLA agreements. Manage the...
. Their mission is to unleash the potential of people through amazing IT experiences. Purpose of Role: As the Infrastructure Analyst... requests and Problems management. Receive escalations from the Service Desk, escalate effectively to achieve the highest level...