requests and Problems management. Receive escalations from the Service Desk, escalate effectively to achieve the highest level.... Their mission is to unleash the potential of people through amazing IT experiences. Purpose of Role: As the Infrastructure Analyst...
Senior Service Desk Analyst - Cape TownFull job descriptionSenior service desk analystAcacium GroupWoodstock, Cape...? Are you passionate about providing an exceptional service in a fast-paced environment?We're looking for a Senior service desk analyst...
. ITIL certification. 5 years of experience as a Quality Assurance Analyst within an IT service desk environment... to ensure the highest standards of service quality and performance within our IT Service Desk. With 5 years of experience in...
requests and Problems management. Receive escalations from the Service Desk, escalate effectively to achieve the highest level.... Their mission is to unleash the potential of people through amazing IT experiences. Purpose of Role: As the Infrastructure Analyst...