We are looking for an experienced IT Service Delivery Manager to provide excellent customer service and to promote... according to priorities Requirements Proven working experience in international IT Service Desk Work experience in BPO company...
and metric expectations. To prioritize workload and escalate high priority calls to the Service Desk Manager, Technical... Supervisor or Technical Operations Manager as necessary. Resolve issues utilizing excellent customer service skills, problem...
, supported by relevant experience and qualifications, for the relevant process. Assist the IT Service Delivery & Ops Team Leaders...Primary Details Time Type: Full time Worker Type: Employee Performs defined tasks to monitor service delivery...
Agreement levels are always adhered to To prioritize workload, and escalate high priority calls to the Service Desk Manager..., Technical Supervisor or Technical Operations Manager as necessary Resolve issues utilizing excellent customer service skills...
available. We are looking for an IT Helpdesk Manager. Company Perks and Benefits: Free one meal a day Emergency Loan and Other Financial Assistance..., and most importantly, people-oriented individuals. We aim to build a company with the best technical and customer service...
, understanding their needs and offerings IT solutions that align with their business objectives. The primary focus...: Customer Support: Provide excellent customer service by responding to customer inquiries, addressing their needs, and resolving...
that projects are completed on time, within scope, and meet quality standards. Assist the IT Manager in planning, coordinating..., procedures, and configurations. Continuous Improvements and Data Analytics : Collaborate with the IT Manager on implementing...
of ensuring top-notch service delivery, working closely with clients and stakeholders to enhance their experience and satisfaction.... As the Customer Service Supervisor, reporting directly to the Customer Experience Manager, you will play a critical role in...
efficiently, minimizing disruption and ensuring a high level of service delivery. Key Responsibilities: Client Onboarding... with transitions. Develop and implement risk mitigation strategies to minimize impact on service delivery. Monitor risk status...
Hi! We’re Smartsourcing, looking for a Customer Experience Manager who can work with us full-time and on-site...! Where?📍 Crown 7 Business Centre, Pope John Paul II Ave, Cebu City, Cebu As a Customer Experience Manager, You will be the...
, and service providers to ensure quality service delivery. - Negotiate contracts, service agreements, and pricing terms... a timely manner. Cross-functional Collaboration: - Collaborate with other departments, such as HR, IT, and Finance, to support...
) are met, providing coaching and feedback, and driving continuous improvement in customer service delivery. The Team Leader serves as the... Operations Team Leader is responsible for overseeing the day to-day operations of a team of customer service representatives...
the future and understanding how their work will need to change to support it. Facilitate the negotiation of requirements... across all stakeholder groups. Perform general administrative tasks as required by the Managing Director and Product Project Manager...
in Cebu, Manila, and Davao. Our business customers come from varying industries, such as real estate, IT, and business... process outsourcing, to name a few. Nonetheless, they all have one thing in common: they require high-quality service...
Job Title: Talent Development and Engagement Officer Reports To: HR/Admin Manager Job Level Required: Minimum of 2... Heart Center) Salary & Benefits: 28,000-32,500 monthly basic depending on experience and qualifications 15 Paid Service...
for payment of service providers and suppliers such as photocopy, GPS, payroll system, security, janitorial, pest control, IT... under finance lease. Sees to it that amortization schedule is provided as basis for payment. Copy of invoice or delivery receipt...
failures. The Systems Administrator is a service desk function reporting directly to the Service Delivery Manager. Ready... with other dedicated IT pros Excellent at customer service, written and oral English communication skills and a patient demeanor Loving...
learning and development to enhance skills. The Helpdesk Analyst is a service delivery function reporting directly to the... Minimum IT diploma level education or relevant IT certification Experience in a customer service role such as hospitality...
members and customers to identify pain points and implement solutions that enhance service delivery. Join Our Mission... for ensuring the smooth functioning of our help desk, managing day-to-day operations, and delivering exceptional customer service...
learning and development to enhance skills. The Helpdesk Analyst is a service delivery function reporting directly to the... Minimum IT diploma level education or relevant IT certification Experience in a customer service role such as hospitality...