We are seeking a German Customer Support Specialist to provide high-quality customer service to our German-speaking... on existing support tickets. This role offers a dynamic mix of real-time customer support and proactive outreach, ensuring...
, always. Actual Responsibilities: Offer customer support through various channels, such as phone, email, chat, SMS, and social media. Handle back...Requirements; Bilingual Speaker of German and English is a MUST - PLS DO NOT APPLY IF YOU DON'T SPEAK GERMAN 1-2...
are waiting for you Providing high-quality customer service, using the best technologies like Zendesk and Resolution Center... (our in-house tool), including AI ChatBots. Acknowledging and resolving customer complaints. Maintaining a positive...
Requirements Native/Fluent in Dutch/ German / French / Mandarin Must be able to work the hours of open shift. Basic... experience in a Help Desk, Call Center, and Technical Support environment. A knowledge of ServiceNow Is preferred or similar...
Help Desk Support a. Install, configure and troubleshoot MS Office Applications; PC Operating System (ex. Windows 98/XP... to customers asking help via phone, email, remote access, or onsite support; and provide answers to all questions addressed to them...