-term roadmap for current IVR (end of life in 2 years) and strategy to leverage either Genesys IVR or Voice bots... efficiency. TOP REQUIREMENTS: Genesys migration Coding and Designing exp Required: Strong understanding of IVR...
-term roadmap for current IVR (end of life in 2 years) and strategy to leverage either Genesys IVR or Voice bots... efficiency. TOP REQUIREMENTS: Genesys migration Coding and Designing exp Required: Strong understanding of IVR...
, KY HYBRID - Boston, MA Project Background: Need a Genesys Functional SME to help guide our implementation of Genesys...***Please look for candidates with skills related to Genesys features for user journey analysis, voice bots, omni...
, KY HYBRID - Boston, MA Project Background: Need a Genesys Functional SME to help guide our implementation of Genesys...***Please look for candidates with skills related to Genesys features for user journey analysis, voice bots, omni...
Role: IVR SME Location: Louisville, KY/ Boston, MA - Hybrid (3 days WFO a week) Type: Contract...-term roadmap for current IVR (end of life in 2 years) and strategy to leverage either Genesys IVR or Voice bots Role...