Owner Knowledge Management is accountable for leading the products, architecture, vendor relationships, and compliance... of Knowledge Management solutions globally. This role leads the rollout of new solutions in support of People & Culture strategy...
specialists and to develop insights and knowledge materials that can be used to improve the people and culture digital experience...: Graduate/post-graduate degree in Business Management, HR, Computer Science, or related subject area Higher level degrees (e.g...
of Service Enabling Technology, including portal (people@bp), Knowledge Management and chatbot, AI (including Generative..., covering portal (people@bp), Knowledge Management and chatbot, AI (including Generative AI and Machine Learning...
-graduate degree in Business Management, HR, Computer Science, or related subject area Higher level degrees (e.g., MA, MBA... Advanced senior leadership management skills Advanced analytical and problem-solving skills Advanced verbal and written...
and resolution of their issues. You will foster a and accountability while driving operational and manage the GSO( Global Support... support teams, including incident management, issue resolution, and proactive support initiatives. You will establish key...
and manage the GSO( Global Support Operations) team through efficiency, customer satisfaction, and employee engagement... operations of the global support teams, including incident management, issue resolution, and proactive support initiatives...
with GSO and COE in project planning and service management. Lead and develop excellence & experience team members, providing... and work with GSO on prioritizing service systems impacting changes backlog. Develop capacity reporting and measurement...