Owner Automation and AI is responsible for leading the products, architecture, vendor relationships, and compliance globally... bp’s interests, while supporting the day-to-day integrity of the Automation and AI solutions. The role serves...
AI and Machine Learning), and automation. Service Enabling Technology is a key enabler of the Operations & Advisory business model...), and automation Accountable for the functionality and operational integrity of the Service Enabling Technology solutions/products...
and resolution of their issues. You will foster a and accountability while driving operational and manage the GSO( Global Support... platforms (e.g., Zendesk, Salesforce Service Cloud) and knowledge of support automation, AI-driven solutions, and self-service...
and manage the GSO( Global Support Operations) team through efficiency, customer satisfaction, and employee engagement... with customer support platforms (e.g., Zendesk, Salesforce Service Cloud) and knowledge of support automation, AI-driven solutions...