Job Summary/ Overview: Each agent must answer customers' inquiries about the account's different types of products... and services through various channels (voice, chat, webform, email, and social media). This person provides support to the...
Job Summary/ Overview Each agent must answer customers' inquiries about the account's different types of products... and services through various channels (voice, chat, webform, email, and social media). This person provides support to the...
Job Summary/ Overview Each agent must answer customers' inquiries about the account's different types of products... and services through various channels (voice, chat, webform, email, and social media). This person provides support to the...
Job Summary/ Overview Each agent must answer customers' inquiries about the account's different types of products... and services through various channels (voice, chat, webform, email, and social media). This person provides support to the...
Job Summary/ Overview: Each agent must answer customers' inquiries about the account's different types of products... and services through various channels (voice, chat, webform, email, and social media). This person provides support to the...
by KPI up to and including customer experience drivers, sales conversion influencers, customer satisfaction levers, agent...Overview The QA Analyst will be responsible for proactively identifying agent level performance related opportunities...
is a plus Exceptional customer service skills required; minimum of 2 years providing high quality customer service and technical support... during an assigned shift between 7:30am and 7:00pm. Document customer interactions through case creation in Salesforce (PMC specific...
together Employee and Customer Experience, enabling hybrid workforces across the globe to connect, collaborate, and delight... together Employee and Customer Experience, enabling hybrid workforces across the globe to connect, collaborate, and delight...
Join Our Team as a Team Leads! Are you an experienced leader with a passion for customer service and e-commerce... to the next level, we want to hear from you! Ideal Candidate: At least 3 years as a Team Leads and 3 years in Customer...
and customer satisfaction. Act as the main point of contact for the BPO and handle their day-to-day communication and requirements... use of all agent tools and offboarding in alignment with Turnitin's security requirements. Maintain a working knowledge of operational...
is a plus Exceptional customer service skills required; minimum of 2 years providing high quality customer service and technical support... during an assigned shift between 7:30am and 7:00pm. Document customer interactions through case creation in Salesforce (PMC specific...
and customer satisfaction. Act as the main point of contact for the BPO and handle their day-to-day communication and requirements... use of all agent tools and offboarding in alignment with Turnitin’s security requirements. Maintain a working knowledge of operational...
, we are relentlessly customer-obsessed and continuously innovating to deliver exceptional experiences. We are seeking talented Quality Team... of our customer service operations. In this role, you will report to the Quality Assurance Manager, manage and mentor a team...
quality Analyst should have a strong customer focus and attention to detail to update and maintain InterAction data... Oriented - The Data quality agent needs to pay close attention to details. Many times, when duplicate contacts are merged...
solutions Working with company technical support personnel to ensure ongoing quality of support and customer health Contribute... to be an agent of change, you will be part of an impactful mission that aims to make the world safe for exchanging digital...
to be an agent of change, you will be part of an impactful mission that aims to make the world safe for exchanging digital... information. What you'll do Develop security software for endpoint in Windows (Mac/Linux) platform Resolve customer problems...
Service & Support Team at Thomson Reuters is looking to hire a self-motivated Customer service agent...Client Services Representative - Operations Customer Service and Support Are you passionate about the chance to bring...
independently and maintain customer satisfaction. Experience with SOC2 audits and GCPW is an advantage. Bonus: Experience... as a service desk agent or IT administrator, and understanding of the SaaS or technology industry. In this role...
support, hotel bookings, sightseeing, restaurants, and local guides; all while providing 24/7 customer support so...) and MyBus Landcruise. We cater to a wide range of customer needs in close collaboration with our trusted suppliers and powered...
Manila 0- 5 Years Philippines Job Description (Posting). SD voice agent (1.) To ensure positive customer experience... and company policies. (3.) To attend customer callorchatsormails and resolve tickets within agreed SLA of ticket volume and time...