Enhance customer experience through good customer service and ensure the smooth running of customer service counter operations.... Develop service procedures, policies and standards and lead the continuous improvement of customer care process resulting in...
Attend to customer enquiries (Via incoming call, fax, walk in and email) Attend to walk in customers Process order... transaction in Navision system Time management for export orders within delivery lead-time. Providing proactive customer...
To maintain a professional, positive and empathetic attitude at all times Provide professional and excellent customer support... and retain customer information Communicate and coordinate with the team and management to ensure smooth operations Provides...
feedback on the efficiency of customer service processes. Creates SAP Order Acknowledgements and / or convert them to Sales...
To maintain a professional, positive and empathetic attitude at all times Provide professional and excellent customer support... and retain customer information Communicate and coordinate with the team and management to ensure smooth operations Provides...
To maintain a professional, positive and empathetic attitude at all times Provide professional and excellent customer support... and retain customer information Communicate and coordinate with the team and management to ensure smooth operations Provides...
To maintain a professional, positive and empathetic attitude at all times Provide professional and excellent customer support... and retain customer information Communicate and coordinate with the team and management to ensure smooth operations Provides...
Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customer orders... Respond to customer queries and concerns with the aim of achieving excellent service standard Follow up promptly...
feedback on the efficiency of customer service processes. Creates SAP Order Acknowledgements and / or convert them to Sales...
Handle and resolve all customer queries received via phone, email, social media platform and live chats effectively... problems. All customer service request and any follow-up interaction is logged into CRM accurately and timely. Assist in...
To maintain a professional, positive and empathetic attitude at all times Provide professional and excellent customer support... and retain customer information Communicate and coordinate with the team and management to ensure smooth operations Provides...
Join our customer service team for Singapore Airlines, one of the world's most awarded airlines, and be a flight... you with: Responding to customer's requests (including: partners, travel agencies, corporate) through multiple communication channels...
Recording of all quotations into accounting system. Customer orders planning and processing Process orders by generating data...
Handle and resolve all customer queries received via phone, email, social media platform and live chats effectively... problems. All customer service request and any follow-up interaction is logged into CRM accurately and timely. Assist in...
* Job Description/ Requirement Min. GCE 'N' Levels Rotate Shifts : 8 am - 5:15pm / 10 am to 8 pm Front Counter / Customer Support YOUR ROLE... Job category 1 Customer Service/ Call Centres Telemarketing * Job category 2 Counter/ Showroom/ Exhibition Sales/ Retail...
of the customer service system to ensure high performance and scalability. Collaborate with the operations team to analyze... related to the customer service system, ensuring that all stakeholders are well-supported and any system issues are promptly...
an efficient manner. To meet Customer requirements and Principal standard. To achieve KPIs target set for all Upselling.... Achieving quality service & maintaining good customer relations Attend to all complaint/feedback related to customer issue...
assigned by the customer service Manager). Job Scope Attend to the needs of the customer’s professionally and quickly... such that the customer’s waiting time is kept to the minimum. To assist in completion of payment transaction according to agreed...
. To meet Customer requirements and Principal standard. To achieve KPIs target set for all Upselling Programs Liaise... service & maintaining good customer relations Attend to all complaint/feedback related to customer issue. Monitor KPIs...
customer service Manager). Job Scope Attend to the needs of the customer’s professionally and quickly such that the... customer’s waiting time is kept to the minimum. To assist in completion of payment transaction according to agreed terms...