Support Designation: Customer Service Associate Location: Charni Road,Mumbai Qualification: Commerce Graduate Salary... of all the enquiries received from different modes. Maintaining Customer relationship for prospective sales. Attending...
Role: Associate - Customer Success (Chat Process, Email chat and Customer Support process) Salary: 2.5 to 4.60 LPA... with product and service information.- Maintain accurate customer records.- Identify and escalate priority issues to the Team...
customers with product and service information Maintain accurate customer records Identify and escalate priority issues to the...Company Description Apertum Online is a leading B2B technology and operations service provider company based out...
knowledge on metrics of Customer Support The role is aligned to our Service Desk Voice Support team which is responsible.... The team reviews service requests based on the predefined scope of support, records, diagnoses, and troubleshoots customer...
apply (on Paper) Graduate Freshers can Apply Experience: Any BPO / Customer Service Shift Timing: Males: 24*7 (Any 9 hours...Job description Handling customer queries, solving queries of customers through Voice Identify and assess customers...
and satisfaction level (includes liaising with Global Shared Service Centre) and strengthening customer relationship Execution... improvement plans Improving customer service experience, create engaged customers and facilitate organic growth. Develop various...
. We call it One Sutherland. Job Description: Travel Customer Service Resolution for Issues with regards to ticketing... itineraries (international, multi-destination, different currencies), etc. Ticket issuance. Voice Customer Service Airline...
-functional teams to ensure customer needs are met and issues are resolved promptly- Conduct regular check-ins and business... adoption and increased usage.Requirements:- 2 to5 years of experience in customer facing role- Strong interpersonal...
At Master-O, our mission statement is to "Elevate Customer Interactions".- We believe frontline executives... in enterprises can generate more revenue & provide a differentiated customer experience if they are made more effective. To achieve...
Responsibilities:- Handling Customer complaints & grievances.- Resolving customer's query via emails and phone calls...
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)- Greet and welcome guests- Answer questions and address complaints- Answer all incoming calls and redirect them or keep messages- Receive letters, ...
) Job Overview: Looking for a self-driven, accountable, responsible Customer Success Associate with 3 - 5 years of experience who..., customer success, support or account management role at a financial services/technology company (ie FactSet, MSCI, Enfusion...
your qualifications. Customer Success Associate Mumbai (Hybrid), Maharashtra, India Full Time Customer Success Entry Level... of all backgrounds can thrive. Job Overview : This role will focus mostly on customer service and loan review to start. Ideal...
Overview The Customer Support Associate is a crucial role within our organization, acting as the frontline... influencing customer perceptions and experiences. With a focus on empathy and understanding, the Customer Support Associate...
Designation: Customer Support Associate Location: BKC, Mumbai (Hybrid) Shift Timing: 10 am to 7 pm (9 hours...) Experience - 1+ year Nivoda is looking for a Mumbai based, enthusiastic and customer centric Customer Support Associate...
development and improve service offerings. Prepare and deliver reports on customer success initiatives and outcomes to management..., identify areas for improvement, and implement strategies to enhance customer satisfaction. Conduct regular check-ins...
Key Responsibilities: -Provide exceptional customer service, responding to customer inquiries and resolving issues...
of all backgrounds can thrive. Job Overview : This role will focus mostly on customer service and loan review to start. Ideal.... Responsibilities : Customer Service: Delivering efficient and friendly responses to customer across different channels (main...
queries and adhering to the high quality standards of customer service by raising the bar in every customer interaction... field Customer Service experience in financial/banking industry. Broking industry experience would be an added advantage...
accordingly. Recruit, mentor and develop customer service agents and nurture an environment where they can excel through... encouragement and empowerment. Reviewing reports from managers about customer service performance to identify areas for improvement...