. Job Description Key Responsibilities: Handling customer queries on Web Chat, E-mails and Social Media Educate current and potential... customers with product and service information Maintain accurate customer records Identify and escalate priority issues to the...
Role: Associate - Customer Success (Chat Process, Email chat and Customer Support process) Salary: 2.5 to 4.60 LPA... Working- 5 Days Working- To handle customer queries via Web Chat and E-mail- To educate customers on client's products...
Designation: Customer Support Associate Location: BKC, Mumbai (Hybrid) Shift Timing: 10 am to 7 pm (9 hours...) Experience - 1+ year Nivoda is looking for a Mumbai based, enthusiastic and customer centric Customer Support Associate...
High school diploma or equivalent; associate's or bachelor's degree preferred. Previous experience in a customer service...Overview The BPO Customer Service role is a pivotal position within our organization that ensures seamless...
chat. Resolve support incidents in accordance with Service Level Agreements. Work on problems of moderate scope... quality service and concepts that reduce customer effort and drive customer loyalty. Make problem resolution for our customers...
between associate scripts. You'll report to the Quality Assurance Supervisor. You’ll contribute to the success of the customer... survey results. · Review and evaluate operational procedures, including Customer Service interactions...