Customer Practice, Retail and/or Oil&Gas Industry Knowledge and experience - Bachelor's degree, or equivalent..., with demonstrated IT Transformation experience in customer-facing roles - 10+ years of experience in technology/software sales, pre...
needsAdept at building trust and transparency with customersExperience onboarding new clientsActing as a Customer Advocate... U.S. and Canada.About You:The ideal Customer Success Managerposition at Turn is a passionate, self-motivated, and collaborative...
.Your proven background showcases the ability to execute despite ambiguity and obstacles.You exhibit outstanding customer service...'s Customer Success Manager is responsible for ensuring we provide the highest quality customer experience wherever...
operational efficiency.Collect and advocate customer feedback to influence future product development and service enhancements...Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion...
- Champions of Customer Service** Zendesk software was built to bring a sense of calm to the chaotic world of customer service.... Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences...
customer needs and advocate for timely resolutions through appropriate channels.Demonstrated ability to take ownership, drive... products and projects in partnership with Data Engineering teams.Assist in maintaining service-level agreements (SLAs...
of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first... table**: - The ability to strategize and prioritize! - Individuals that are passionate about SaaS, Customer Service...
/Contact Center business experience would be a plus **About Zendesk - Champions of Customer Service** Zendesk software... was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations...
execution with proper agreements in place. It requires close monitoring of KPI's on service delivery against standards, resolve.../reconcile price discrepancy and disputes with vendor to support sites and meet customer request in most efficient and effective...
a plus - Willingness to travel - #LI-LP3 **About Zendesk - Champions of Customer Service** Zendesk software was built to bring a sense... of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love...
execution with proper agreements in place. It requires close monitoring of KPI's on service delivery against standards, resolve.../reconcile price discrepancy and disputes with vendor to support sites and meet customer request in most efficient and effective...
, and explain technical issues to varied audiences effectively.Ability to prioritize customer needs and advocate for timely... Engineering teams.Assist in maintaining service-level agreements (SLAs) and engaging with subject matter experts (SMEs) to meet...
of Customer Service** Zendesk software was built to bring a sense of calm to the chaotic world of customer service.... Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences...