de Mexico).Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power... billions of conversations with brands you know and love.Zendesk believes in offering our people a fulfilling and inclusive...
delivering fast time to value recommendations- You've been a Zendesk admin or have developed customer experience programs using... Zendesk or similar software solutions- You also speak PortugueseLI-NG4**The intelligent heart of customer experience**Zendesk...
and accurately classifying, prioritizing and recording the service requests into Zendesk Ticketing system- Working with users...
- Using support ticketing platforms (Zendesk) and knowledge-centred support principles to enhance the service experience...
projects that support the Zendesk Administration (Tech Ops) and Business Analytics functions within the Global Customer... Be Doing**:**Project Management & Stakeholder Engagement**:- Coordinate and structure workflows for the Zendesk Administration...
by providing Tier 2 support for employees for all HR inquiries and requests via Workday, Slack, and Zendesk.- Triage Workday...
, para incentivar su lealtad- Actualizar la base de datos de clientes en CRM (Zendesk)- Apoyar en el desarrollo de nuevos canales... por las ventas**_Es un plus: _**- Usar ERP, Zendesk o algún otro CRM- Tener experiência como agentes o ejecutivos de atención...
.- Experiência en industria Contact Center/Consultoría (deseable)- Deseable conocimiento de CRMs (Salesforce, Zoho, Zendesk...
para levantamiento de tickets, monitoreo a incidencias, plataformas de Help desk o soporte técnico como: Tivoli, System Center, Zendesk...
de tickets para soporte: levantamiento, registro, soporte, seguimiento y cierre con SNOW, BMC; System Center, Zendesk...
, System Center, Zendesk, WhatsApp Gold, etc.1 a 2 años de experiência en monitoreo de plataformas de redes Cisco LAN, WLAN...
a incidencias, plataformas de Help desk o soporte técnico como: Tivoli, System Center, Zendesk, WhatsApp Gold, etc.- 1 a 2...