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Keywords: Customer Experience Agent, Location: Manila City, Metro Manila

Page: 5

Urgent | TSR Bilingual - Spanish | Onsite

Job Summary/ Overview: Each agent must answer customers' inquiries about the account's different types of products... customers and thoroughly documents each interaction. Key Responsibilities and Accountabilities The agent must provide...

Posted Date: 12 Dec 2024

Supply Chain Business Systems Analyst I

Management process and Corporate Supply Chain projects, applications and management. Required Education / Experience / Skills... advantage. Required Experience : 3+ Years · Proficient in Microsoft Power Platform along with Oracle/SAP exposure desired...

Posted Date: 12 Dec 2024

Urgent | TSR Bilingual - Italian | Onsite

Job Summary/ Overview Each agent must answer customers' inquiries about the account's different types of products... customers and thoroughly documents each interaction. Key Responsibilities and Accountabilities The agent must provide...

Posted Date: 11 Dec 2024

Senior Appointment Setter

appointments with a professional, customer-centric approach. Experience: Minimum of 3-5 years of experience in an inside sales..., and nurturing relationships with potential clients. You will work closely with our sales team to ensure a smooth lead-to-agent...

Posted Date: 10 Dec 2024

Facilities Coordinator (open to HRM / Tourism fresh graduates)

and written) Strong client-facing and communication skills Proven experience as front / help desk representative, agent... where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re...

Posted Date: 07 Dec 2024

Distribution Marketing Sr. Supervisor

skills Self-motivated and customer-focused Fluent in both written and spoken English. Experience in event management... agencies to ideate and produce a variety of short-form and long-form content to promote our Agent Value Proposition and support...

Company: Manulife
Posted Date: 05 Dec 2024

Sales Engineer

, you are expected to understand customer journey with product and it’s experience and help customer to navigate through it smoothly... Obsessed with Customer Success during entire part of his engagement, onboarding and product experience journey...

Posted Date: 04 Dec 2024

Disbursement Specialist

that customer transactions are done within turnaround time (TAT). Responsibilities Handling of client-initiated disbursement... to attend to other transactions such as Disbursement Batch processing, Bridger Checking, Transfer of Servicing Agent Timely...

Company: Manulife
Posted Date: 29 Nov 2024

Incidents & Escalations Manager

successful resolution. This role is pivotal in improving the customer experience and implementing scalable incident management... and agent effort and minimize customer wait times. Perform in-take and process Engineering maintenance requests to plan...

Company: Zendesk
Posted Date: 23 Nov 2024

Incidents & Escalations Specialist

management processes that reduce customer and agent effort and minimize customer wait times. Develop and deliver training... Preferred Qualifications: Experience with customer and executive communications on downtime events in a SaaS or similar Cloud...

Company: Zendesk
Posted Date: 23 Nov 2024

Head of Product, Sales & Distribution Compliance

emphasis on the organization’s ability to deliver fair and positive customer outcomes. The Distribution Compliance role... on the mitigation actions. Ensure that the complaints, allegations, indicators (from various sources) relating to agent sale...

Company: Manulife
Posted Date: 16 Nov 2024

Workforce Scheduler

customer experience to all clients worldwide.... by making improvements and resolving issues. Manage WFM roster to ensure accurate active agent count. Conduct weekly...

Posted Date: 15 Nov 2024

GenAI Engineer - OSS GenAI Accelerators

, productivity and scale through a multi-application agent operated for One Supply Chain, powered by data across nodes from supplier... Digital Assistants called Ultimate Virtual Agents where we have Customer Service Assistant, Supply Assistant, Growth...

Posted Date: 15 Nov 2024

Rooms Division Training Officer

. Training programs focus on a variety of topics, such: product knowledge, company philosophy, customer service and leadership... to achieve the effective training programs. Displays leadership in guest hospitality, exemplifies customer service and creates...

Posted Date: 14 Nov 2024

Telesales Executive

following: Telemarketing Telesales Agent roles Sales Representative roles Outbound customer service roles handling sales...: * Minimum Qualifications: Vocational Graduate/Undergraduate/College Graduate. At least 1 year of relevant experience with any of the...

Company: Cartrack
Posted Date: 13 Nov 2024

Quality Team Manager

is focused to provide the most significant positive influence on the customer experience, not to meet a contact review quota. 4... accountable through cohesive quality mechanisms built on processes designed to improve customer experience. Basic Qualifications...

Posted Date: 13 Nov 2024

Portal Service Desk Analyst I

and participate in team meetings. Required Skills And Experience: 2+ years customer service experience. 6+ months of proven...Make a difference. Be happy. Grow your career. The Patient Portal Service Desk Agent I answers calls, in-baskets...

Posted Date: 13 Nov 2024

Quality Assurance Analyst

Analyst The Customer Support Quality Assurance Analyst at RingCentral plays a crucial role in maintaining high standards... for customer service. The primary responsibility of the Quality Assurance Analyst is to assess and monitor the quality...

Posted Date: 06 Nov 2024

Telesales Executive (Philippines)

year of relevant experience with any of the following: Telemarketing Telesales Agent roles Sales Representative roles... Outbound customer service roles handling sales account Upselling background is a plus Willing to work onsite in Poblacion...

Company: Cartrack
Posted Date: 19 Oct 2024