Lead on reviewing complaints and compensation and advising on the correct level of rigor at stage 2...: Must be experienced in handling housing complaints. Strong experience in writing Stage 2 complaint responses. Previous experience...
collaborative and expedient methods are taken to achieve resolution of complaints and concerns received. This is a pivotal role...Job Description: Complaints Manager Cromwell Hospital Kensington, SW5 0TU (5 mins walk from Earls Court...
: - Lead and motivate a team of Complaints Officers, ensuring efficient and effective complaint resolution. - Collaborate... Complaints Manager offers the unique chance to lead a dedicated team of Complaints Officers within the Repairs and Investment...
and multi-service complaints, coordinate responses, and monitor follow-up actions to ensure timely resolution and customer... details for Informal discussion: Alison Rodgie, Lead Complaint Manager on 07909 687147 or via email on About the role At Hammersmith...
and multi-service complaints, coordinate responses, and monitor follow-up actions to ensure timely resolution and customer... details for Informal discussion: Alison Rodgie, Lead Complaint Manager on 07909 687147 or via email on About the role At Hammersmith...
you will be responsible to lead all aspects of our growing team of Customer Service Representatives. The Customer Support team is at the... during scheduled shifts to achieve targets. You should be passionate about customer service and be excited to lead a team...
. The role This role´s main goal is to lead, motivate, support and drive the performance and workflow of the Account... of issues to the Head of in a timely manner and undertake necessary steps to ensure resolution and root cause analysis. Sign...
As a Customer Housing Lead (CHL), you’ll drive an exceptional end-to-end customer journey, serving as the first point... of tenancy obligations and working closely with other teams in ensuring access for gas and emergency repairs and transfers Lead...
. About the Role: In this ‘first of’ role, our Legal Practice Lead, Civil Litigation, will act as the subject matter expert..., and debt recovery. Resolving escalated client complaints and acting as the primary point of contact for queries Monitoring...
Habitation) Act 2018 and delivering effective property services across a wide-ranging housing portfolio. You will lead on damp...-to-day repairs, void works, and disrepair cases Ensure timely diagnosis and resolution of complex building defects and leaks...
with various IT groups to transition tasks, ensure performance and manage issues through to resolution Perform detailed... team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction...
first time resolution. Minimize rejections and customer complaints Monitor customer satisfaction survey ratings, net... of bank's Mis-selling & Sales Policies and ensure adherence all the times Business REVENUE AND COST MANAGEMENT Lead...
-conformances, and complaints, ensuring timely resolution and process improvements. Management & Leadership · Collaborate..., and driving quality improvement initiatives. The SHEQ Manager will lead cross-departmental collaboration to identify risks...
and corrective actions for internal and external quality complaints including initiation and resolution of supplier corrective action.... Lead negotiations with third party manufacturers to establish favorable terms and conditions, including pricing, payment...
and procedures. To support the matron in developing the service and providing support and motivation to the team. To lead... situations. Able to plan and prioritise own and others workload under pressure. Customer care and complaints handling. Ability...
to proactively improve the customer experience. Keep aware of complaints/feedback through to resolution. Operational Excellence... to maximise performance. Lead teams through business change initiatives. Manage your District on the execution of all product...
their career. Your Responsibilities: Lead all aspects of building operations, including health & safety, maintenance..., and compliance. Manage reactive maintenance, ensuring timely, effective resolution of issues. Investigate and resolve tenant...
, and space optimisation. Lead and support the customer service team, ensuring high-quality and timely resolution of queries... a highly organised and motivated Operations Manager to lead our operational efforts and ensure the efficient functioning...
management. Contribute to Freedom of Information (FOI) requests, complaints resolution, and the preparation of accurate reports... of a single session. Resolution Used to ensure the correct version of the site is displayed to your device. Session These...
information Monitor complaints resolution within the branch and take ownership of escalated complaints Manage the... determination to succeed, we'd love to hear from you! Main duties: Lead and develop a positive and stimulating team environment...