above and beyond at a company that sets the standard for customer-first service. As a brand built on going above and beyond to provide the... to continually set the standard for world class, customer-first service. Company Overview At VersiTech, we transcend the...
above and beyond at a company that sets the standard for customer-first service. As a brand built on going above and beyond to provide the... to continually set the standard for world class, customer-first service. Company Overview At VersiTech, we transcend the...
Description & Requirements The Help Desk Specialist Tier 1 will provide support to end users on a variety of issues..., and all applicable queues - Handles customer support requests that cannot be solved by Tier 1. - Forward support requests...
Description & Requirements The Help Desk Specialist Tier 2 will provide support to end users on a variety of issues... to email, chat, ticketing system, and all applicable queues. - Handles customer support requests that cannot be solved by Tier 1...
3,500 customers, including Atlassian, Jersey Mike's, NBCUniversal, Shopify, and Under Armour, rely on Amplitude to gain self-service... seeking a Strategic Account Operations Specialist to enable seamless coordination, operational efficiency, and strategic...
and alerts Escalate to Tier 1-2 and/or product expert when necessary Check priority levels and investigate/triage based.... About the Role: A Triage Specialist is responsible for driving world-class production support, focusing on communication...
support and service Communicates updates, challenges, and tasks to the client in a clear and timely manner. Listens actively... successful candidate should have at least 1-2 years’ experience in Tier 1 and 2 technical support. Benefits What Our Ideal Candidate...