Main Job Functions: As the Heavy Commercial Vehicles Call Centre Team Leader, you will play a pivotal role in... adherence. Lead, mentor, and motivate a team of call centre agents, fostering a collaborative and high-performance work...
Main Job Function: You will manage and direct call centre agents in achieving their required daily duties. Your role... will be to take accountability for Call Centre Agents through daily monitoring, a compilation of reports, and coaching. You must be willing...
Main Job Function: In this role, you will be responsible for overseeing the day-to-day operations of our Call Centre... decisions Proficiency in using call centre software, CRM systems, and reporting tools (Dreamtec experience advantageous...
Are you a passionate leader with a flair for customer service? Our Client is on the hunt for a dynamic Call Centre... while motivating and guiding a high-performing team. Key Responsibilities: Lead and Manage Call Centre Operations:Oversee daily...
to agreed or standard market related rates where team leader and agents are unsuccessful. 5.Escalations Assisting.... Responsibilities 1.Manage and plan the day to day activities of all staff Ensure that team is fully functional to carry out daily...
to agreed or standard market related rates where team leader and agents are unsuccessful. 5.Escalations Assisting.... Responsibilities 1.Manage and plan the day to day activities of all staff Ensure that team is fully functional to carry out daily...
to meet required targets. Proven experience managing a team in a contact centre environment and or call centre...Job Summary: The Sales Team Leader, plays a key role in actively leading, motivating and driving the sales strategy...
the team to payment goals. The work environment is fast-paced, and the team leader often moves from one task... field will be an added advantage. 3+ years of Collections work experience in a Contact Centre Recoveries. 1+ years Team...
a team in a contact centre environment and or call centre will be advantageous....Job Summary: The Retentions Team Leader plays a key role in actively leading, motivating and driving an inbound...
centre! Your Path to Success: Spearhead strategic planning and execution of call centre operations Cultivate a high..., ships, journeys, and ancillary services The ideal leader will have: Minimum 5 years of proven Contact Centre Operations...
-In Learning Navigation - Adequate self-assistance Salesforce Experience - Preferable Experience in Call Centre... COMPANY DESCRIPTION: Our client, a leader within optical lens manufacturing is looking for a Customer Service Consultant...
Linked-In Learning – Navigation – Adequate self-assistance Salesforce Experience – Preferable Experience in Call Centre... Reference Number: MJ.H.LT.21102024 COMPANY DESCRIPTION: Our client, a leader within optical lens manufacturing...
Leader in a Sales Call Centre environment Display an understanding and knowledge of the product and industry; Meets FAIS...Main purpose of the job: To effectively manage a team of sales agents that are responsible to achieve conversion...
, e-commerce and call centre services, we not only create new business channels for you, but we manage it from end to end... process and compliance.Compliance watchdog: You’ll hold our teams accountable.Leader: You’re integral to the direction of the...