wording, systems, protocols and procedures Identify and escalate issues to supervisor Call avoidance from other call Centre... agents Fraudulent activities from other call Centre agents Misconduct Must be able to work shifts and overtime when...
centre agents o Fraudulent activities from other call centre agents o Misconduct Must be able to work shifts and overtime... wording, systems, protocols and procedures Identify and escalate issues to supervisor o Call avoidance from other call...
Were looking for An Appeals Specialist that will analyze and resolve verbal and written claims and authorization appeals through coordination with providers and members. This position will prepare responses within required timeframes and...
Main Job Function: You will manage and direct call centre agents in achieving their required daily duties. Your role... will be to take accountability for Call Centre Agents through daily monitoring, a compilation of reports, and coaching. You must be willing...
motivated in order to achieve ultimate customer satisfaction. Responsibilities and Duties: Developing call centre education... and conducting training sessions on product knowledge and various call centre topics to prepare and support new recruits...
to join their inbound call centre team in Rosebank. If you thrive in fast-paced environments and love delivering exceptional customer... in a Call Centre environment. Fluency in English and one additional South African language. No criminal record...
/ Customer Call Centre Agent to join our team in Sandton. This role involves providing exceptional service and support to our UK... Candidate : · Highly self-motivated individual with experience in a customer service call centre role. · Can learn and adapt...
Service Agent / Customer Call Centre Agent to join our team in Sandton. This role involves providing exceptional service.... ? Ideal Candidate : · Highly self-motivated individual with experience in a customer service call centre role. · Can learn...
/ Customer Call Centre Agent to join our team in Sandton. This role involves providing exceptional service and support to our UK... Candidate : · Highly self-motivated individual with experience in a customer service call centre role. · Can learn and adapt...
. Minimum requirements (Qualifications and Experience): Grade 12/Matric. 1+ years of work experience in a Call Centre Debt Collection...
reporting and feedback within TAT. JOB REQUIREMENTS: 2 years call centre experience 2 years customer care experience...
quality control sheet. Conducting a minimum of 2 quality & compliance call audits per Call Centre Agent on a weekly basis... Call Centre Agents. Documenting findings from the quality call evaluations for Call Centre Operators onto the quality...
Collections Call Centre is delivering according to operational plans and goals, within the operating budget Ensure Call Centre... and best practice thought-leadership within the Collections Call Centre to enhance operational competencies Compile and produce...
Exciting Opportunity: Customer Service Advisor / Customer Call Centre Agent in Sandton! Are you a Customer Service...
Job Summary Exciting Opportunity: Customer Service Advisor / Customer Call Centre Agent in Sandton...
Exciting Opportunity: Customer Service Advisor / Customer Call Centre Agent in Sandton! Are you a Customer Service...