, learned or adapted by the operations employees will be under the purview of the CX Training Lead. The objective is to enable... from you. About the Role The Customer Experience Training Lead in Operations will be responsible for ensuring that all processing staff...
Sales and CX requirements Lead testing and defect resolution of implemented SAP Sales and CX solutions May...Job Summary As an SAP SD/CX Consultant, you will be the part of our team of experts responsible for creating a detailed...
of relevant IT or Operations experience; 1-3+ Years of Program/Project Management Completed Oracle CX Cloud Training or at least 6... Maintains demand and flow of inputs to the project, performs analysis, localization work Lead the technical aspects of Oracle...
gaps Develop solutions for SAP Sales and CX requirements Lead testing and defect resolution of implemented SAP Sales... and CX solutions May be required to travel out of the country to drive workshops and training sessions with clients...
gaps Develop solutions for SAP Sales and CX requirements Lead testing and defect resolution of implemented SAP Sales... and CX solutions May be required to travel out of the country to drive workshops and training sessions with clients...
of inputs to the project, performs analysis, localization work Lead the technical aspects of Oracle Cloud CX implementations... acceptance testing, training and deployment activities Experience in other SaaS CX/CRM products would be beneficial (ex. Siebel...
organization's guidelines and policies. Collaborate with Customer Experience and Training team to idenitify the issues , drive the... market Who is TDCX? TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands...
between customers, Advocates, and Engineering during service incidents. Serve as the primary contact for CX during service incidents... of process and training gaps, and recommendations for improvement. What you bring to the role Proven experience dealing...
About Us Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the... CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless...
and nurturing Boldr's Client relationships and developing and empowering Boldr's CX Managers to succeed. You will act as a business... trust and collaboration. Lead performance reviews with client stakeholders and Boldr leadership to ensure alignment...
and nurturing Boldr’s Client relationships and developing and empowering Boldr’s CX Managers to succeed. You will act as a business... trust and collaboration. Lead performance reviews with client stakeholders and Boldr leadership to ensure alignment...
contact for CX during service incidents, keeping internal teams informed and delivering clear and timely communications... of communication timeline, identification of process and training gaps, and recommendations for improvement. What you bring to the...
to the Digital Operations Lead, the incumbent is responsible for the strategic direction, identity, guidelines, and oversight... digital touchpoints. Work cross-functionally with colleagues in Digital Operations, especially Trade CX, Digital Experience...