Familiar with customer support software, including Zendesk, Slack, and internal troubleshooting tools to resolve issues....
software programs like WooCommerce and Zendesk is an ADVANTAGE BONUS - speaks more than one language Responsibilities: Replies...
, Zendesk, and other CRM systems Must have great managerial skills exhibited through the experience of leading at least 3...
technologies. Experience with ticketing systems and CRM tools (e.g., Salesforce, Zendesk). Soft Skills: Excellent problem...
customer relationship Deliver high quality customer service and resolve all inquiries in a timely manner via Zendesk tickets... autonomously with minimal supervision Intermediate excel skills (- a bonus if you are familiar with Zuora, Upflow and Zendesk...
& collaboration products, MS Windows, and Service Desk tools such as Zendesk and Jira Experience debugging and troubleshooting web...
. Experience with ticketing systems and CRM tools (e.g., Salesforce, Zendesk). Soft Skills: Excellent problem-solving...
Skills And Experience: 6+ months experience working with ITSM system (i.e., ServiceNow, Remedy, Cherwell, ZenDesk...
a positive customer relationship Deliver high quality customer service and resolve all inquiries in a timely manner via Zendesk... and Zendesk!) Critical and creative thinker - you are able to come up with new best practice processes and solutions to day...
support workflows and documentation requirements with the Zendesk application. Collaborate with customers to gather relevant.... Experience managing support tickets in a CRM or ticketing system (e.g., Zendesk, Freshdesk, or similar). Technical Skills...
Skills And Experience: 6+ months experience working with ITSM system (i.e., ServiceNow, Remedy, Cherwell, ZenDesk...
investigation and properly update the customer via Zendesk. Provide prompt and accurate feedback to customers managing...
or other ticketing system like Zendesk, SAP, Shopify, MS Office preferred. Coachable, Proactive, Quick learner, Collaborative Amenable...
, and client problems via our Zendesk ticketing system Provides maintenance and general day to day running of the helpdesk system... - Zendesk Takes ownership of multiple different IT tools/applications where you will provide full setup/config/support Answering...
+ years of SaaS troubleshooting experience Experience with ZenDesk ticketing system preferred Experience with ZenDesk chat...
. Familiar with communication, documentation, and project management tools such as Notion, Slack, Zendesk and G-suite. Experience...
. What you'll be doing Establish collaborative relationships with various global teams at Zendesk (Advocacy, Engineering, Product... manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world...
with Chat-based Service tools (Zendesk, FreshDesk, Zoho, etc.) Comfortable with Mac, Windows, Chrome, iOS, Android, and video...
calls. · Educate and train customers on the platform. · Respond to email tickets via Zendesk. · HICAPS / Media bridge...
, ZenDesk). Experience handling both phone-based and chat-based customer service inquiries. Neutral accent with excellent spoken...