on a spectrum of Customer Support/Experience (CX) and Employee Experience (EX) solutions from the Zendesk SaaS suite with a wide... to create a Success Plan, and ultimately deliver measurable ROI and customer results using Zendesk. CSMs align to a portfolio...
Now, ZenDesk, Remedy) Working knowledge of local area networks and network administration. Experience with IMAP, LDAP, Microsoft...
Zendesk, Jira, Confluence, or similar softwares....
-oriented, and thorough Experience with CRM tools (such as Salesforce, ChurnZero, Zendesk, JIRA, etc.) Self-starter approach...
operations systems (Salesforce Marketing Cloud), and IT ticketing system (Zendesk, SNow] Participate in the research...
, Zendesk or other support ticketing systems Has experience working in a DaaS company Has a strong understanding of the...
tools (e.g., ServiceNow, Jira, Zendesk). Advanced knowledge of Windows and Apple’s OS. In-depth knowledge of a PC...
data integrity between our tech stack (SFDC, Zendesk, LearnUpon, Jira, back office) and work closely with our marketing...) Preferred: SFDC, Zendesk, Jira, LearnUpon (or other ticketing systems/LMS), Zoom Intermediate+ data analytics skills...
above $50.00 Zendesk ticket response Within 48 hours Sales reconciliations Day 3 of EOM week Monthly Turnover reporting By 7th...
above $50.00 Zendesk ticket response Within 48 hours Sales reconciliations Day 3 of EOM week Monthly Turnover reporting By 7th...
(Or other automation tools), Zendesk, AI-enabled assist products and Five9. Script writing and automation of manual processes Work...
, including companies like Mailchimp, Casper, Zendesk, and Shopify. But, we've only scratched the surface of our addressable...
Weekly on Fridays Variance investigations Any variance above $50.00 Zendesk ticket response Within 48 hours...
Weekly on Fridays Variance investigations Any variance above $50.00 Zendesk ticket response Within 48 hours...
to quickly pick-up (a plus): Microsoft Office Suite, G-Suite, Google Sheets, PowerPoint, Zendesk, Tableau, and Salesforce; DNS...
(LogRocket, Datadog, etc.), APIs, SSO configuration. Have experience with Zendesk and Jira. Preferred: familiarity with the.... What You’ll Do Work out of a Zendesk queue to diagnose and resolve technical inquiries related to LinearB. Troubleshoot...
Weekly on Fridays Variance investigations Any variance above $50.00 Zendesk ticket response Within 48 hours...
(i.e. Zendesk, etc). Ability to work independently and collaboratively as needed. Excellent investigative and troubleshooting...
5 days of work with 2 days off. Competence with Zendesk/Servicenow (or other ticketing processor systems...
planning. Manage facilities requests through Zendesk tickets, including maintenance, desk assignments, and event setups...