satisfaction across all platforms (Zendesk, Google, Home views, Hubspot). Achieve budgeted targets for occupancy, pricing, revenue...
satisfaction across all platforms (Zendesk/Google/Homeviews). Achieve set targets for occupancy, revenue, and Net Promoter Scores...
efficiently using Zendesk Serve as the escalation point for complex technical issues, driving timely resolutions and maintaining... with incident management platforms (Zendesk preferred) Team-centric leadership approach - focused on supporting and collaborating...
-growth environments. Strong analytical skills and problem solving ability. Experience working with Shopify, Zendesk...
working with Customer Service CRMs (e.g. ServiceCloud, Zendesk, Freshdesk, Gorgias) Experience working in a Support function...
& Web-based technologies Experience with Intercom, Slack, Quicksight, Zendesk, Airtable - advantage An HR or HRM...
updated on new product features and enhancements. Record all customer interactions in the Customer Management System (Zendesk...
efficiently using Zendesk. Serve as the escalation point for complex technical issues, driving timely resolutions and maintaining... with incident management platforms (Zendesk preferred). Team-centric leadership approach - focused on supporting and collaborating...
support tools like Zendesk and know how to set up and optimise them for success. These requirements are a guide...
years of experience in a customer support role, ideally with experience using Zendesk or similar ticketing systems. Problem...
and be the escalation point of contact for restaurants and Ops teams and managing all Zendesk (restaurant online issue reporting...