. · Ability to manage customer requirements from outset to completion. · Experience with CRM / Customer support tools (e.g. Zendesk...
. Familiarity and experience with Zendesk, Office 365, and Insurance CRMs is preferred. Ability to multitask and prioritize tasks... with Zendesk, Office 365, and Insurance CRMs is preferred, we are open to reviewing applications from all candidates who believe...
. Knowledge of distributed systems, Linux, and the ability to read and write SQL. Experience using Zendesk, Jira, Confluence...
following customer service solutions: Zendesk, ServiceNow, Live Person, RightNow, Microsoft Dynamics, Intercom, Siebel, Oracle...
you to know or learn you have experience with Office 365, Zendesk, or HubSpot-but we can teach you if not. Demonstrated...
results Experience in a SaaS and/or technology-related field Knowledge of Mac OS X, iOS, G Suite, Salesforce, Zendesk...
for improvement. Drive customer satisfaction across all platforms (Zendesk/Google/Homeviews). Achieve set targets for occupancy...
in one or all of: Monday.com, Contentful, an e-Course or media publishing platform Familiarity with Zendesk or similar mail management...
with a case management system e.g. Zendesk CIPP qualification or diploma in payroll management Previous management experience...
, specifically Zendesk, live chat and CS automation tools. Strong understanding of Product Information Management Systems (PIM...
) standards are met for all clients at all times Be Analytical You will constantly stay up to date on the latest Zendesk... features and enhancements from tools such as Zendesk You will be supporting client/stakeholder needs as we grow as a unit...