an experienced Head of eCommerce Operations & Customer Service to oversee our end-to-end eCommerce supply chain and spearheading... experience. Customer Service Be the voice of the fan in our business. Deliver and instil a customer first mindset into the...
team, managing all touch-points of the Direct-to-Fan channel, covering eCommerce, artist product and CRM, ultimately... first party audiences, all routed in the best possible customer experience for fans. You will lead and coach your team...
that is responsible for many of our key artists Direct-to-Fan channels, covering eCommerce, artist product and CRM, contributing... within the label, as well as the UMG Audience team and wider UMG teams. You will work closely with the Head of Direct-to-Fan...