). Join Zendesk as a Commercial Customer Success Specialist and play a pivotal role in driving the success of our customers... training and best practices. Work cross-functionally and build strong relationships within Zendesk AI Agent's Professional...
will work on Customer Success for the Zendesk AI Agent (Ultimate) product. Ultimate were acquired by Zendesk in March 2024..., we’ve become even more powerful. Together with Zendesk we’re joining forces to build the world’s most advanced AI agents in CX. THE ROLE The...
will work on Customer Success for the Zendesk AI Agent (Ultimate) product. Ultimate were acquired by Zendesk in March 2024..., we've become even more powerful. Together with Zendesk we're joining forces to build the world's most advanced AI agents in CX. THE ROLE The...
). Join Zendesk as a Commercial Customer Success Specialist and play a pivotal role in driving the success of our customers... training and best practices. Work cross-functionally and build strong relationships within Zendesk AI Agent's Professional...
Job Description Job Description Zendesk is searching for a Deal Desk Senior Manager to join our EMEA Deal Desk team... in a dynamic, rapidly evolving environment. With Zendesk’s rapid growth as a leader in CX, this role will lead the charge...
skills. Passionate about your customers and target driven. Fluent in English (written skills). Experience in Zendesk...
with customers Requirements Experience using a customer service ticketing system, such as Gorgias or Zendesk Experience using...
Advisor, you'll be responsible for managing customer inquiries through multiple channels, including Zendesk and social media... first point of contact for customers and community members, promptly addressing queries and concerns via Zendesk, social...
to member inquiries through Zendesk, resolving routine issues independently and escalating complex challenges when... across Apolitical's offerings. Identify opportunities to streamline support workflows, enhance Zendesk processes, and optimise systems...
, resulting in them receiving a polite and professional experience Manage customer correspondence using the Zendesk system... of and interest in horse racing Ability to use a variety of IT applications Desirable: Experience using Zendesk. Interest...
either by email or telephone Update the Zendesk CRM system and customer files with all relevant information so that there's a clear audit trail...
, Sprout, Spredfast/Khoros, Sprinklr, Zendesk or others) preferred. Able to break down and communicate technical concepts...
reporting and resource planning. This role will focus on analysing data from Salesforce and Zendesk, providing accurate... in this position. Experience with SQL and Google Apps Scripts is a plus. Experience working with Zendesk (or other CRM systems...
Knowledge of ITSM tools (ServiceNow, Hornbill, FreshService, Zendesk, etc.) Strong communication and active listening skills...
Knowledge of ITSM tools (ServiceNow, Hornbill, FreshService, Zendesk, etc.) Strong communication and active listening skills...