manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic... world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes...
Job Description Who we're looking for Join us at Zendesk, where we're on a mission to power exceptional service... and introducing innovative solutions to customers, deepening Zendesk's impact by aligning to our customers’ goals. What you'll...
on a spectrum of Customer Support/Experience (CX) and Employee Experience (EX) solutions from the Zendesk SaaS suite with a wide... to create a Success Plan, and ultimately deliver measurable ROI and customer results using Zendesk. CSMs align to a portfolio...
will propel a company's growth strategy forward, this opportunity at Zendesk could be for you! The Position Zendesk... of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service...
intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer... offices, co-working spaces, and Zendesk workspaces to make one team. #LI-DT2 The US annualized base salary...
Job Description Who we're looking for Zendesk is the world’s leading Customer Experience and Support Platform... and we are growing quickly with a suite of products our customers love. Zendesk makes customer service better. We build software to meet...
Alignment: Align projects with the Zendesk’s culture, mission, and values, ensuring that all initiatives reflect and reinforce... of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service...
tracking systems (Zendesk, etc.), including the ability to implement and provide meaningful reporting metrics from these...
Experience. MCIM / Salesforce Experience. Zendesk Experience. Service Now Experience. Physical Requirements...
/Experiences o Acumatica experience o Salesforce experience o HubSpot experience o Zendesk experience o Cloud based...
from a technical boot camp, or equivalent technical experience. Familiarity with case management tools such as Salesforce, Zendesk...
, ServiceNow, Zendesk. Etc.) Minimum of 5 years of experience developing enterprise architectures and technical roadmaps...
SaaS ISVs such as Workday, Box and Zendesk. Our ambition is to further accelerate the depth and breadth of our ecosystem...
, ServiceNow, Zendesk. Etc.) Minimum of 5 years of experience developing enterprise architectures and technical roadmaps...
to support case resolutions. Utilize tools like Ninjas, Watson, Zendesk, Twilio, and Slack effectively. Provide clear summaries...
, Zendesk, and BI tools (e.g., Mode, Looker). SQL skills are a plus. Analytical: Highly data-driven with a deep understanding...
, Zendesk, Freshdesk, Salesforce) Preferred Qualifications: - Fluent in Spanish or Portuguese languages for global cross... ticketing platforms (Jira, Zendesk, Freshdesk, Salesforce) - Track record of successful collaboration with cross-functional...
. Familiarity with support ticketing systems like Zendesk, ServiceNow, or Freshdesk is beneficial. Experience coordinating cross...
issues efficiently. Familiarity with support ticketing systems like Zendesk, Freshdesk, or ServiceNow is beneficial...
with support ticketing systems like Zendesk, Freshdesk, or ServiceNow is beneficial. Experience with remote support tools (e.g...